fix problems on Mashi [iphone]

—— Run into issues on Mashi? Get help pending when official support gets back to you!

Mashi - Group Voice Live Chat

Info:

company: NEWLIVE(HK)TECHNOLOGY CO.,LIMITED

: https://www.facebook.com/mashichat

Chat with our AI-based Mashi Support

🛠️ Common Mashi Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mashi may collect sensitive user information

Fix: Review the app's permissions in your iPhone settings. Go to Settings > Privacy > Tracking and disable 'Allow Apps to Request to Track' to li... ⇲

Inconsistent performance

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲

Privacy issue

Lack of clear privacy policy

Fix: Check the app's settings or the official website for any available privacy policy documentation. If you cannot find it, consider reaching ou... ⇲

Ads issue

Potential for excessive monetization

Fix: Review the app's subscription options and in-app purchases. If you find the monetization model excessive, consider using the app in a limite... ⇲

UI issue

User interface could be improved

Fix: Familiarize yourself with the app's features and settings. Sometimes, a better understanding of the app can enhance your experience. Explore... ⇲

Support issue

Limited customer support

Fix: Check the app's FAQ section or help center, if available, for common issues and solutions. This can often provide quick answers without need... ⇲

Updates issue

Frequent updates may disrupt usage

Fix: Adjust your app update settings to manual. Go to Settings > App Store and toggle off 'App Updates' under Automatic Downloads. This way, you... ⇲

Crashes issue

Mashi crashes during certain functions

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the Home button on older devices) to... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.5%

Bad experience

11.3%

Neutral

5.2%

~ from our NLP analysis of 648 combined software ratings.

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Private Data Mashi collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
- Diagnostics

Cost of Subscriptions

1010 gold coins: $9.99 you will by 1010 gold coins
100 gold coins: $0.99 you will by 100 gold coins
200 gold coins: $1.99 you will by 200 gold coins
80000 gold coins: $1.99 you will by 80000 gold coins
5100 gold coins: $49.99 you will by 5100 gold coins
10300 gold coins: $99.99 you will by 10300 gold coins
40000 gold coins: $0.99 you will by 40000 gold coins
400000 gold coins: $9.99 you will by 400000 gold coins
4050 gold coins: $39.99 You will 4050 gold coins
Activity extra exp: $1.00 Activity extra exp