—— Run into issues on The Melody App? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your device's screen is clean and free from any obstructions. Sometimes, dirt or smudges can interfere with touch sensitivity. U... ⇲
Fix: Check your internet connection. A weak or unstable connection can cause loading issues. Try switching between Wi-Fi and mobile data to see i... ⇲
Fix: Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient free space. If... ⇲
Fix: Close other apps running in the background. Double-tap the home button (or swipe up from the bottom on newer models) and swipe away apps tha... ⇲
Fix: Reduce the number of melodies loaded at once. If the app allows you to limit the number of melodies displayed, try doing so to reduce the lo... ⇲
Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, the... ⇲
Fix: Check your spam or junk email folder. Sometimes, confirmation emails can be misdirected. If you find it there, mark it as 'Not Spam' to ensu... ⇲
Fix: Explore the app's free content thoroughly. Some apps offer a selection of free melodies that may not be immediately visible. Check different... ⇲
Fix: Review the terms and conditions of the free trial. Make sure you understand when charges will apply and how to cancel before the trial ends... ⇲
Fix: Double-check the information you are entering during account creation. Ensure that your email address is valid and that you are following an... ⇲