fix problems on Ninox Database [iphone]

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—— Run into issues on Ninox Database ? Get help pending when official support gets back to you!

Ninox Database for iPhone
Info:
company: Ninox Software GmbH
: https://ninox.com/en/support?utm_source=store-iphone&utm_medium=store&utm_campaign=store-iphone-us
: ninox.com
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Syncing issue
Sync issues between devices

Fix: To resolve sync issues, first check your internet connection on all devices. A weak or unstable connection can hinder the syncing process. I... ⇲
 
UI issue
Clunky and less intuitive UI after update

Fix: If the UI feels clunky, take some time to explore the new features introduced in the update. Often, updates come with changes that may not b... ⇲
User interface ignores Mac conventions

Fix: To adapt to the Ninox interface on Mac, familiarize yourself with the specific shortcuts and commands that Ninox uses. You can find this inf... ⇲
Touch commands unresponsive on iPhone

Fix: If touch commands are unresponsive, try closing the Ninox app completely and then reopening it. This can refresh the app and resolve any tem... ⇲
Complexity for new users

Fix: For new users, start with the basics by following introductory tutorials available within the app or on the Ninox website. These resources c... ⇲
Visual design issues on iPhone app

Fix: If you notice visual design issues, try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and experiment... ⇲
 
Support issue
Limited help documentation

Fix: To overcome limited documentation, utilize online forums and community groups where other Ninox users share tips and solutions. Websites lik... ⇲
Support response times vary

Fix: To get quicker responses, utilize the Ninox community forums or user groups where you can ask questions and receive answers from experienced... ⇲
 
Crashes issue
Ninox Database crashes or fails to launch

Fix: If the app crashes or fails to launch, first try restarting your iPhone. This can clear temporary glitches that may be causing the issue. Af... ⇲
 
Security issue
No password protection for databases

Fix: As a workaround for the lack of password protection, consider using your device's built-in security features. Enable Face ID or Touch ID on... ⇲
 
Updates issue
Data loss after updates

Fix: To prevent data loss, always back up your databases before performing an update. You can export your data to a CSV file or another format su... ⇲
 
Screen issue
Black screen on iPhone app

Fix: If you encounter a black screen, try force-closing the Ninox app and then reopening it. To do this, swipe up from the bottom of the screen (... ⇲
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 what users are saying
Good experience
73.0%

Bad experience
16.9%

Neutral
10.1%

~ from our NLP analysis of 89 combined software ratings.

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Clients: CRM Customer Database

 Private Data Ninox Database collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contacts
    • User Content
    • Usage Data