fix problems on Irth [iphone]

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—— Run into issues on Irth ? Get help pending when official support gets back to you!

Irth — Birth Without Bias
Info:
company: Narrative Nation Inc.
: http://irthapp.com/app-technical-support/
: irthapp.com
Chat with our AI-based Irth Support
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Login issue

Login issues

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password. On the login screen, look for a 'Forgot Password?... ⇲
 
UI issue

Text boxes misaligned

Fix: 1. Restart the app: Close the app completely and reopen it to see if the alignment issue resolves itself. 2. Update the app: Check for any a... ⇲

Invisible text input box

Fix: 1. Tap around the area: Sometimes, tapping the area where the text box should be can make it visible. Try tapping multiple times. 2. Restart... ⇲

Inability to filter reviews

Fix: 1. Check for updates: Make sure you are using the latest version of the app, as filtering options may be added in updates. 2. Use alternativ... ⇲

Lack of specific provider reviews

Fix: 1. Broaden your search: Try searching for the provider by different names or spellings to see if reviews appear. 2. Check for updates: Ensur... ⇲

No option to sort by recent reviews

Fix: 1. Check for updates: Ensure you have the latest version of the app, as sorting options may be added in updates. 2. Use alternative methods:... ⇲

Overwhelming interface

Fix: 1. Explore settings: Look for any options in the app settings that allow you to customize the interface or simplify it. 2. Take breaks: If t... ⇲
 
Search issue

Search function not working

Fix: 1. Check your internet connection: Ensure you are connected to the internet, as the search function requires it. 2. Restart the app: Close a... ⇲
 
Crashes issue

Irth crashes frequently

Fix: 1. Update the app: Go to the App Store and check for updates to ensure you have the latest version, which may fix stability issues. 2. Resta... ⇲
 
Account issue

Difficulty in creating an account

Fix: 1. Verify your information: Ensure all required fields are filled out correctly and that your email is valid. 2. Check for internet connecti... ⇲
 
Keyboard issue

Keyboard not appearing for input

Fix: 1. Tap the text box: Sometimes, tapping the text box multiple times can trigger the keyboard to appear. 2. Restart the app: Force close the... ⇲
 
Loading issue

Information not loading after account setup

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. 2. Restart the app: Close and reopen the app to refresh the... ⇲
 
Support issue

Technical support needed for improvements

Fix: 1. Use in-app feedback: If the app has a feedback option, use it to suggest improvements or report issues. 2. Explore help sections: Check i... ⇲
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 what users are saying
Good experience
80.3%

Bad experience
16.9%

Neutral
2.8%

~ from our NLP analysis of 142 combined software ratings.

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 Private Data Irth collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History