fix problems on Mubert [iphone]

​

—— Run into issues on Mubert? Get help pending when official support gets back to you!

Mubert: AI Music Streaming
Info:
company: Mubert Inc.
: http://mubert.com
: mubert.com
Chat with our AI-based Mubert Support
   Hello! How can I assist you?  

characters left:
 
Audio issue

Music stops playing unexpectedly

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as interruptions can cause playback to stop. 2. Restart the... ⇲

Sound cuts out intermittently

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as interruptions can cause sound issues. 2. Restart the app... ⇲

Limited track information

Fix: 1. Explore app settings: Check if there are any settings within Mubert that allow you to view more detailed track information. 2. Use extern... ⇲

Playback stops for extended periods

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as interruptions can cause playback to stop. 2. Restart the... ⇲

Volume control is insufficient

Fix: 1. Adjust device volume: Ensure that your iPhone's volume is turned up and not muted. 2. Check app settings: Look for any volume settings wi... ⇲

Favorites play the same mix every time

Fix: 1. Reorganize favorites: Remove tracks from your favorites and re-add them to see if that changes the mix. 2. Explore other playlists: Check... ⇲
 
UI issue

Sharing video does not indicate where it was shared

Fix: 1. Check sharing settings: Ensure that the app has the necessary permissions to share content. Go to your iPhone settings, find Mubert, and... ⇲

UI navigation is limited

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. 2. Use available tutor... ⇲
 
Search issue

No search function for specific stations

Fix: 1. Use categories: Navigate through the available categories or genres to find the station you are looking for. 2. Bookmark frequently used... ⇲
 
Crashes issue

Mubert crashes when saving video

Fix: 1. Restart the app: Close Mubert completely and reopen it to see if the issue persists. 2. Check for updates: Ensure you are using the lates... ⇲
 
Network issue

High data consumption

Fix: 1. Use Wi-Fi when possible: To reduce data usage, connect to Wi-Fi instead of using cellular data. 2. Adjust streaming quality: If the app h... ⇲
 
Login issue

No password pasting or AutoFill support

Fix: 1. Manually enter passwords: For now, you may need to manually enter your passwords until this feature is supported. 2. Use a password manag... ⇲
 
Settings issue

Lacks a timer or pomodoro tracker

Fix: 1. Use a separate timer app: Download a timer or pomodoro tracker app from the App Store to use alongside Mubert. 2. Set reminders: Use your... ⇲

No clear explanation of music generation process

Fix: 1. Explore app resources: Check if there are any help sections or FAQs within the app that explain the music generation process. 2. Research... ⇲
 
Payments issue

Subscription activation issues

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. 2. Restart the app: Close Mubert and reopen it t... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Make sure that Mubert is updated to the latest version on all devices. 2. Check device compatibility: Ver... ⇲

No integration with smart devices

Fix: 1. Use Bluetooth: Connect your iPhone to smart speakers or devices via Bluetooth to play music. 2. Explore third-party apps: Look for third-... ⇲
 
Support issue

Lack of user support and documentation

Fix: 1. Explore in-app resources: Check if there are any help sections, FAQs, or tutorials within the app that can assist you. 2. Search online:... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
78.0%

Bad experience
14.2%

Neutral
7.8%

~ from our NLP analysis of 578 combined software ratings.

 Switch to these Alternatives:
Amadeus Topline by Evoke Music
Songen: Generative Studio
Aimi Player
Odio - Spatial Soundscapes
IDAGIO Stream Classical Music
Music AI : Song Generator
AI Music - AI Voice Generator
Groovebox - Beat Synth Studio
Gradient Music: AI-Generated
Music AI - Song Generator App

 Private Data Mubert collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Premium: $4.99 Premium subscription for one month, no trial
  2. Annual Premium, 7 days trial: $38.99 Annual Premium Subscription 7 days trial
  3. Meditate Channel: $0.99 Subscription to a paid channel "Meditate"
  4. Dream Channel: $0.99 Subscription to a paid channel "Dream"
  5. High Channel: $0.99 Subscription to a paid channel "Dream"