fix problems on TIB Online [iphone]

—— Run into issues on TIB Online? Get help pending when official support gets back to you!

TIB Online

Info:

company: AL TAIF ISLAMIC BANK OF INVESTMENT AND FINANCE

: https://taifco.atlassian.net/servicedesk/customer/portal/10

Chat with our AI-based TIB Online Support

🛠️ Common TIB Online Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TIB Online crashes frequently

Fix: 1. Update the App: Go to the App Store, search for TIB Online, and check if there is an update available. If so, download and install it. Up... ⇲

unable to send or receive money

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resol... ⇲

Support issue

customer service is unresponsive

Fix: 1. Use In-App Support: Check if the app has a support or help section. Often, there are FAQs or troubleshooting guides that can assist you w... ⇲

Slow issue

TIB Online has lagging issues

Fix: 1. Close Background Apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on the TI... ⇲

Loading issue

TIB Online does not open

Fix: 1. Force Close and Reopen: Swipe up from the bottom of the screen (or double-click the home button) to see all open apps. Swipe up on the TI... ⇲

login causes phone to restart

Fix: 1. Update iOS: Go to Settings > General > Software Update and ensure your iPhone is running the latest version of iOS. This can fix bugs tha... ⇲

Compatibility issue

TIB Online not working on iPhone

Fix: 1. Check Compatibility: Ensure that your iPhone model and iOS version are compatible with the TIB Online app. Check the app's page in the Ap... ⇲

Registration issue

error messages during account creation

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection while creating your account. Switch between Wi-Fi and mobile data... ⇲

Payments issue

high fees and poor service

Fix: 1. Review Fee Structure: Check the app's fee structure in the settings or help section to understand what fees apply to your transactions. T... ⇲

Bookings issue

inability to make reservations

Fix: 1. Check App Permissions: Ensure that the app has the necessary permissions to access your location and other relevant data. Go to Settings... ⇲

Network issue

TIB Online shows weak connection despite strong internet

Fix: 1. Toggle Airplane Mode: Turn on Airplane Mode for a few seconds and then turn it off. This can reset your network connection and resolve is... ⇲

Updates issue

multiple bugs after updates

Fix: 1. Reinstall the App: Uninstall TIB Online and reinstall it from the App Store. This can help resolve issues caused by corrupted files durin... ⇲

Account issue

requires passport for account creation

Fix: 1. Check for Alternative ID Options: Look for any alternative identification options in the app's account creation process. Some apps allow... ⇲

Crashes issue

TIB Online closes immediately upon opening

Fix: 1. Force Close and Reopen: Swipe up from the bottom of the screen (or double-click the home button) to see all open apps. Swipe up on the TI... ⇲

Performance issue

inconsistent performance

Fix: 1. Close Background Apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on the TI... ⇲

UI issue

poor user experience overall

Fix: 1. Familiarize Yourself with the App: Spend some time exploring the app's features and settings. Understanding how to navigate the app can i... ⇲