fix problems on 联了么 [iphone]

​

—— Run into issues on 联了么? Get help pending when official support gets back to you!

联了么
Info:
company: SanKeXiaoCao(ShenZhen)IOT Technology Company Limited
: https://www.xcthings.com/
Chat with our AI-based 联了么 Support
   Hello! How can I assist you?  

characters left:
 
Account issue

password reset fails

Fix: 1. Ensure you are using the correct email address associated with your account. Check your spam/junk folder for the reset email. 2. Try rese... ⇲

联了么 locks users out after setup

Fix: 1. Ensure that you are using the correct login credentials. If you forgot your password, use the password reset option. 2. Restart the app a... ⇲

联了么 fails to recognize existing accounts

Fix: 1. Double-check your login credentials for any typos. 2. If you have multiple accounts, ensure you are using the correct email address assoc... ⇲
 
Bugs issue

data record error

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app and try again. If the error persists, try logging out and loggi... ⇲
 
Slow issue

slow app performance

Fix: 1. Close any background apps that may be consuming resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲
 
Notifications issue

inconsistent alert notifications

Fix: 1. Check your notification settings for the app. Go to Settings > Notifications > find the app and ensure that notifications are enabled. 2.... ⇲
 
Payments issue

payment options do not work

Fix: 1. Ensure that your payment method is valid and has sufficient funds. Check your payment settings in the App Store. 2. Restart the app and t... ⇲
 
Privacy issue

privacy policy page is blank

Fix: 1. Check your internet connection to ensure it is stable. 2. Try accessing the privacy policy page from a different device or browser. OR... ⇲
 
Ads issue

forced ads after update

Fix: 1. Check if there is an option in the app settings to disable ads or opt for a premium version. 2. Restart the app to see if the ads persist... ⇲
 
Permissions issue

camera requires app access

Fix: 1. Go to Settings > Privacy > Camera and ensure that the app has permission to access the camera. 2. Restart the app after adjusting the set... ⇲
 
Messages issue

联了么 does not send OTP

Fix: 1. Ensure that your phone number is entered correctly and that you have a stable internet connection. 2. Check if your phone is set to recei... ⇲
 
Uploads issue

联了么 does not support multiple uploads

Fix: 1. Try uploading files one at a time as a temporary workaround. 2. Check for any app updates that may address this issue. OR 3. If multip... ⇲
 
UI issue

联了么 interface is cumbersome

Fix: 1. Familiarize yourself with the app's layout by exploring its features and settings. 2. Check if there are any tutorials or help sections w... ⇲
 
Storage issue

联了么 does not support cloud storage purchase

Fix: 1. Check if there are any updates available for the app that may add this feature. 2. As a workaround, consider using alternative cloud stor... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
88.1%

Good experience
9.0%

Neutral
3.0%

~ from our NLP analysis of 201 combined software ratings.

 Switch to these Alternatives:
SH365
iHere-Find Friends & Family
Hopeway
智能位置
V360 Pro
CY365
神舟地球导航 - AR导航指引，实时路线
AR地球实景导航
YsxLite
寻位定位守护-查找我的朋友位置ip定位 北斗经纬卫星坐标找人

 Private Data 联了么 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. 消耗型商品-测试: $0.99 沙盒模式
  2. 测试内购: $0.99 已在APP信息的审核附件里面上传了购买商品的流程视频，并重新提交APP