fix problems on Charm MPHR [iphone]

—— Run into issues on Charm MPHR? Get help pending when official support gets back to you!

Charm mPHR

Info:

company: MedicalMine Inc.

: https://charmhealth.com/contactus.html

Chat with our AI-based Charm mPHR Support

🛠️ Common Charm mPHR Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

message disappears when switching apps

Fix: To prevent messages from disappearing when switching apps, ensure that the app is updated to the latest version. Go to the App Store, search... ⇲

some content cut off in mobile view

Fix: To address content being cut off in mobile view, first try rotating your device to see if the content displays correctly in landscape mode.... ⇲

Payments issue

no control over billing information

Fix: To manage your billing information, check if there is a section within the app for account settings or billing. Navigate to your profile or... ⇲

no invoice visibility

Fix: To view invoices, first check if there is a dedicated section for invoices or payment history within the app. Look under your account settin... ⇲

Notifications issue

no notifications received

Fix: To troubleshoot notification issues, first check your iPhone's notification settings. Go to Settings > Notifications, find Charm mPHR, and e... ⇲

Account issue

password reset issues

Fix: If you are having trouble resetting your password, ensure that you are using the correct email address associated with your account. Go to t... ⇲

Bugs issue

appointment request feature not working

Fix: To troubleshoot the appointment request feature, first ensure that you have a stable internet connection. If the app is not responding, try... ⇲

lab data not displaying

Fix: If lab data is not displaying, first check your internet connection to ensure it is stable. Then, try refreshing the app by pulling down on... ⇲

logs in to empty member page

Fix: If you are logging in to an empty member page, first ensure that you are using the correct login credentials. Double-check your username and... ⇲