fix problems on Orion FCU [iphone]

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Orion FCU Mobile
Info:
company: Orion Federal Credit Union
: https://orionfcu.com/resources/contact-us/
: orionfcu.com
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Updates issue

Delayed transaction updates

Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if the transaction updates are faster on one c... ⇲

Recent purchases not visible after update

Fix: Try refreshing the app by pulling down on the screen to reload the data. This can help display recent transactions that may not have loaded... ⇲
 
Slow issue

Slow availability of transferred funds

Fix: Review the transfer policies of Orion FCU. Some transfers may take longer due to processing times. Check the app for any notifications regar... ⇲

Slow transfer confirmation

Fix: Ensure that you have a stable internet connection when making transfers. A weak connection can delay confirmation times. OR If transfers... ⇲
 
UI issue

Confusing mobile deposit process

Fix: Refer to the app's help section or user guide for step-by-step instructions on how to make a mobile deposit. Familiarizing yourself with the... ⇲

Difficult to track vehicle loan payments

Fix: Use the app's search or filter features to locate your vehicle loan payments more easily. Look for a dedicated section for loans in the app.... ⇲
 
Notifications issue

Lack of instant push notifications

Fix: Check your notification settings by going to Settings > Notifications > Orion FCU Mobile. Ensure that 'Allow Notifications' is enabled and t... ⇲

No timely transaction notifications

Fix: Ensure that you have enabled transaction notifications in the app settings. Go to Settings > Notifications > Orion FCU Mobile and check the... ⇲

Duplicate email notifications

Fix: Check your email settings in the app to see if you have accidentally subscribed to multiple notification types that may be causing duplicate... ⇲
 
Settings issue

Limited settings modification through app

Fix: Explore the app thoroughly to ensure you are not missing any settings. Sometimes, settings are nested within other menus. OR If certain s... ⇲
 
Login issue

Extra login step with quick access

Fix: Check if you can enable biometric login (Face ID or Touch ID) in the app settings for quicker access without needing to enter your password... ⇲
 
Account issue

Credit card info not accessible in app

Fix: Check if the app has a dedicated section for credit card management. Sometimes, this information is located under a different menu than expe... ⇲

Joint account access issues

Fix: Verify that both account holders have the correct permissions set up in the app. Each user may need to log in and check their access setting... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your iPhone's operating system is up to date by going to Settings > General > Software Update. An outdated OS can cause app inst... ⇲
 
Compatibility issue

Inability to lock/unlock card from PC

Fix: Use the Orion FCU Mobile app to lock/unlock your card, as this feature may not be available on the PC version of the banking platform. OR... ⇲

Mobile deposit not available on iPad

Fix: If the app is not optimized for iPad, try using the iPhone version of the app on your iPad by downloading it from the App Store. This may al... ⇲
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 what users are saying
Good experience
86.7%

Bad experience
9.3%

Neutral
3.9%

~ from our NLP analysis of 1,418 combined software ratings.

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 Private Data Orion FCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics