fix problems on AllSouth [iphone]

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AllSouth Mobile Banking
Info:
company: AllSouth Federal Credit Union
: https://www.allsouth.org/contact-us
: www.allsouth.org
Chat with our AI-based AllSouth Support
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Crashes issue

AllSouth crashes

Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. OR I... ⇲
 
Slow issue

Slow performance

Fix: Close any other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom on new... ⇲
 
UI issue

Confusing interface

Fix: Take some time to explore the app and familiarize yourself with its layout. Look for a help or tutorial section within the app that may prov... ⇲

Difficult navigation

Fix: Familiarize yourself with the app's layout by spending some time exploring each section. Look for a help or FAQ section that may provide tip... ⇲

Unclear balance display

Fix: Check if there are any settings within the app that allow you to customize how your balance is displayed. Sometimes, toggling these settings... ⇲

Outdated design

Fix: Check for app updates in the App Store. Developers may release updates that include design improvements. OR If the design is not user-fri... ⇲
 
Updates issue

Inconsistent transaction updates

Fix: Refresh the app by pulling down on the transaction list to see if new updates appear. Sometimes, the app may not automatically refresh the d... ⇲
 
Glitches issue

Mobile deposit glitches

Fix: Ensure that you are following the correct steps for mobile deposits. Take clear pictures of the front and back of the check, ensuring they a... ⇲

Mobile deposit signature recognition issues

Fix: Ensure that you are signing the check in a clear and legible manner. Use a dark pen and avoid any smudges or marks that could interfere with... ⇲
 
Customization issue

Lack of features compared to competitors

Fix: Explore the app thoroughly to ensure you are aware of all available features. Sometimes, features may be hidden or not immediately obvious.... ⇲
 
Support issue

Poor customer service response times

Fix: Utilize the app's FAQ or help section for common issues, which may provide quicker solutions than waiting for customer service. OR If you... ⇲
 
Security issue

Frequent password resets required

Fix: Ensure that you are using a strong password that meets the app's security requirements. Avoid using easily guessable passwords. OR If you... ⇲

Excessive security verification

Fix: Review your security settings in the app. If you have enabled multiple security features, consider disabling some to streamline the login pr... ⇲

AllSouth unenrolls biometric devices

Fix: Check your device settings to ensure that biometric authentication is enabled for the app. Go to Settings > Face ID & Passcode or Touch ID &... ⇲
 
Payments issue

Missing functionality for line of credit payments

Fix: Check if there are any updates available for the app that may add this functionality. Sometimes, features are added in new versions. OR I... ⇲
 
Account issue

Account order changes

Fix: Look for an option in the app settings that allows you to customize the order of your accounts. This may be found under account management o... ⇲
 
Login issue

Inability to log in on mobile

Fix: Ensure that your device is running the latest version of iOS and that the app is updated to the latest version available in the App Store.... ⇲

Error messages during login

Fix: Take note of the specific error message you are receiving. If it indicates an incorrect password, try resetting your password. If it indicat... ⇲
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 what users are saying
Good experience
93.8%

Bad experience
3.9%

Neutral
2.3%

~ from our NLP analysis of 5,368 combined software ratings.

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 Private Data AllSouth collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics