fix problems on Wsslini [iphone]

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—— Run into issues on Wsslini? Get help pending when official support gets back to you!

Wsslini
Info:
company: COMPANY KIAN RAHLA LOTGUNIYA MAALOUMAT MASSAHMA MAQFILA
: http://www.wsslini.com/
: www.wsslini.com
Chat with our AI-based Wsslini Support
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Loading issue

Long waiting time for drivers to arrive

Fix: Ensure that your pickup location is easily accessible. If possible, choose a location that is well-known or has less traffic congestion to h... ⇲
 
Settings issue

Short driver wait time leading to cancellations

Fix: When placing an order, make sure to be ready at the pickup location to minimize the wait time for the driver. This can help reduce the chanc... ⇲
 
UI issue

No objection button for fees or cancellations

Fix: Keep a record of any fees or cancellations that you believe are unjustified. You can use this information to provide feedback through the ap... ⇲
 
Payments issue

No Apple Pay option

Fix: If you prefer using Apple Pay, consider linking a debit or credit card to your Wsslini account that can be used instead. This way, you can s... ⇲

Unresolved payment issues

Fix: Double-check your payment method in the app to ensure that all details are correct and up to date. If there are issues, try removing and re-... ⇲

Wsslini does not support electronic payment

Fix: If the app does not support electronic payment, ensure that you have the latest version of the app installed, as updates may include new pay... ⇲

Drivers demanding cash payments

Fix: If a driver insists on cash payments, politely inform them that you have selected an electronic payment method in the app. If they continue... ⇲
 
Support issue

Poor customer service response times

Fix: When reaching out to customer service, try to use the app's chat feature if available, as this may yield faster responses than email or phon... ⇲

Unresponsive customer support

Fix: When contacting customer support, try to be as specific as possible about your issue, including any relevant details or screenshots. This ca... ⇲
 
Account issue

Lack of female drivers in some areas

Fix: If you have a preference for female drivers, consider using the app during times when you have noticed more female drivers available, or try... ⇲

Inconsistent driver behavior

Fix: If you encounter a driver with inconsistent behavior, consider rating them through the app after your ride. This feedback can help improve t... ⇲

Frequent cancellations by drivers

Fix: If you notice frequent cancellations, try to place your orders during less busy times or in areas where drivers are more likely to be availa... ⇲

Inadequate driver evaluation system

Fix: After each ride, make sure to rate your driver and provide detailed feedback. This can help improve the evaluation system over time. OR I... ⇲
 
Messages issue

Delayed code sending

Fix: If you are experiencing delays in receiving codes, check your internet connection and ensure that notifications are enabled for the app. A s... ⇲
 
Performance issue

Poor app performance

Fix: If the app is running slowly or crashing, try clearing the app cache or reinstalling the app to improve performance. Make sure your device h... ⇲
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 what users are saying
Good experience
90.1%

Bad experience
7.4%

Neutral
2.5%

~ from our NLP analysis of 4,855 combined software ratings.

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 Private Data Wsslini collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data