fix problems on SpotTheSpy [iphone]

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—— Run into issues on SpotTheSpy? Get help pending when official support gets back to you!

SpotTheSpy: Accounts Security
Info:
company: Palmaso ApS
: https://www.spotthespy.com/en/faq
: www.spotthespy.com
Chat with our AI-based SpotTheSpy Support
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Account issue

SpotTheSpy loses access to accounts frequently

Fix: If the app frequently loses access to your accounts, check your internet connection. A stable connection is crucial for the app to maintain... ⇲

Timeout issues during account recovery process

Fix: If you are experiencing timeout issues, ensure that your internet connection is stable. A weak connection can lead to timeouts during the re... ⇲
 
Permissions issue

Requires app to be open for monitoring

Fix: To work around the requirement for the app to be open for monitoring, consider adjusting your device settings to allow the app to run in the... ⇲
 
Background issue

Does not run in the background

Fix: To enable background operation, check your device settings. Go to Settings > General > Background App Refresh and ensure it is enabled for S... ⇲
 
Security issue

Inability to locate unauthorized logins

Fix: To improve your ability to locate unauthorized logins, regularly check your account activity directly through the services you are monitorin... ⇲

Gave a virus

Fix: If you suspect that the app has given your device a virus, immediately run a virus scan using a reputable antivirus app available on the App... ⇲
 
Login issue

Password errors for Facebook and Gmail

Fix: If you are experiencing password errors, double-check that you are entering the correct credentials. Ensure that there are no typos and that... ⇲
 
Payments issue

Charges without consent

Fix: To prevent unauthorized charges, review your subscription settings within the app. Go to the app settings and look for subscription manageme... ⇲
 
Support issue

SpotTheSpy does not assist in recovering hacked accounts

Fix: For account recovery, utilize the official recovery options provided by the services you are trying to access (like Gmail or Facebook). They... ⇲
 
Network issue

Poor reception affects functionality

Fix: To improve reception, try moving to a location with better signal strength. If you are indoors, moving closer to a window or going outside m... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
59.6%

Bad experience
28.1%

Neutral
12.4%

~ from our NLP analysis of 89 combined software ratings.

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Clario: Privacy & Security

 Private Data SpotTheSpy collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. 1 month SpotTheSpy Premium: $3.49 Unlock one month full protection
  2. Annual SpotTheSpy premium: $20.99 Unlock full protection for one year