fix problems on Stamp Identifier [iphone]

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—— Run into issues on Stamp Identifier? Get help pending when official support gets back to you!

Stamp Identifier
Info:
company: Amir Wald
: https://colnect.com/help/contact
: colnect.com
Chat with our AI-based Stamp Identifier Support
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Bugs issue

Inaccurate matches for some stamps

Fix: Double-check the stamp's details and try to match them manually if the app fails. Use the search function to find similar stamps and compare... ⇲

Not all stamps recognized

Fix: Manually input the details of unrecognized stamps into the app if possible, to help improve the database over time. OR Consider using alt... ⇲

Inconsistent accuracy with certain stamps

Fix: Cross-reference the app's results with other stamp identification resources to verify accuracy and improve your own knowledge. OR Provide... ⇲
 
Ads issue

Frequent ads disrupt usage

Fix: Look for an option within the app to purchase an ad-free version or subscription. This can enhance your experience by removing interruptions... ⇲
 
Search issue

Limited country-specific search options

Fix: Utilize the general search feature to look for stamps from specific countries by entering the country name or relevant keywords. OR Check... ⇲

Cannot retrieve stamp values within the app

Fix: Ensure you are connected to the internet, as some features may require online access to retrieve data. OR Try refreshing the app or resta... ⇲
 
Uploads issue

Inability to upload images directly to Colnect

Fix: Save the images to your device and then manually upload them to Colnect through their website or app. This is a workaround until direct uplo... ⇲
 
Crashes issue

Stamp Identifier crashes or freezes

Fix: Restart your iPhone to clear any temporary glitches that may be causing the app to crash. This can often resolve performance issues. OR C... ⇲
 
Compatibility issue

Poor performance with non-standard stamp shapes

Fix: Try to take pictures of non-standard stamps against a plain background to help the app better identify the shape and details. OR If possi... ⇲
 
UI issue

Lack of intuitive information files

Fix: Explore the app's help or tutorial section to see if there are any guides available that can provide more context on using the app effective... ⇲
 
Updates issue

Scott number not listed for all entries

Fix: Use the search function to look for stamps by their name or other identifying features if the Scott number is not available. OR Keep a se... ⇲
 
Payments issue

High subscription cost

Fix: Evaluate the features offered in the subscription and determine if they align with your needs. If not, consider using the free version or lo... ⇲
 
Camera issue

Blurry photos lead to low accuracy

Fix: Ensure proper lighting when taking photos, as good lighting can significantly improve image clarity. Natural light is often best. OR Use... ⇲

Difficulty in taking reliable pictures

Fix: Practice taking pictures in different environments to find the best conditions for capturing clear images of stamps. OR Consider using th... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
75.0%

Bad experience
21.3%

Neutral
3.8%

~ from our NLP analysis of 320 combined software ratings.

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 Private Data Stamp Identifier collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. No Ads: $4.99 Use app without ads
  2. No Ads: $28.99 Use app without ads