fix problems on IReel TV [iphone]

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—— Run into issues on IReel TV? Get help pending when official support gets back to you!

iReel TV
Info:
company: SEEYA
: https://ireel.zohodesk.com/portal/en/newticket
: apps.seeyatech.com
Chat with our AI-based iReel TV Support
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Crashes issue

frequent crashes

Fix: 1. Update the App: Ensure you are using the latest version of iReel TV. Go to the App Store, tap on your profile icon, and check for updates... ⇲
 
Downloads issue

limited offline functionality

Fix: 1. Download Content: Check if the app allows you to download specific content for offline viewing. Look for a download button next to the vi... ⇲
 
Support issue

poor customer support

Fix: 1. Use In-App Help: Check if the app has a help or FAQ section within the settings. This can provide answers to common issues without needin... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > iReel TV and ensure that notifications are enabled. Adjust the settings to... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout. Look for a tutorial or help section that may gui... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore Settings: Check the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use... ⇲
 
Battery issue

high battery consumption

Fix: 1. Lower Screen Brightness: Reduce your iPhone's screen brightness while using the app to save battery life. You can do this in Settings > D... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check System Requirements: Ensure your device meets the minimum system requirements for the app. This information can usually be found on... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.7%

Neutral
6.1%

Bad experience
2.1%

~ from our NLP analysis of 701 combined software ratings.

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 Private Data iReel TV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers

  Cost of Subscriptions
  1. Week subscription D: $19.99 Weekly
  2. ItemPackA: $9.99 Top-up Gift Package A
  3. ItemPackB: $19.99 Top-up Gift Package B
  4. ItemPackJ: $4.99 Top-up Gift Package J
  5. ItemPackC: $29.99 Top-up Gift Package C
  6. ItemPack_limit_C: $34.99 Top-up Gift Package limit C
  7. ItemPackE: $49.99 Top-up Gift Package E
  8. Month subscription H: $39.99 Monthly
  9. ItemPack_limit_A: $24.99 Top-up Gift Package limit A
  10. ItemPack_limit_B: $29.99 Top-up Gift Package limit B