fix problems on Tutor On Wyzant [iphone]

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Tutor on Wyzant
Info:
company: Wyzant, Inc.
: https://www.wyzant.com/contactus
: www.wyzant.com
Chat with our AI-based Tutor on Wyzant Support
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Compatibility issue

Limited functionality compared to website

Fix: Familiarize yourself with the app's features by exploring the settings and help sections. Some functionalities may be hidden or less obvious... ⇲
 
Account issue

Inability to update profile on app

Fix: Try accessing your profile through the Wyzant website instead of the app. Log in to your account on a mobile browser and make the necessary... ⇲

Vague account deactivation reasons

Fix: Review the app's terms of service and community guidelines to ensure compliance. Familiarizing yourself with these can help prevent unintent... ⇲
 
Slow issue

Slow loading of messages and dashboard

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check if you need to free up space. A lack o... ⇲
 
Loading issue

Tutor on Wyzant times out during lesson entry

Fix: Make sure your internet connection is stable. If you are on Wi-Fi, try moving closer to the router or switching to mobile data to see if tha... ⇲
 
UI issue

Random address list for scheduling

Fix: Check your location settings. Go to Settings > Privacy > Location Services and ensure that location services are enabled for the Wyzant app.... ⇲

Inability to delete canceled lessons

Fix: Check if there is an option to archive or hide canceled lessons instead of deleting them. This can help keep your lesson list organized with... ⇲
 
Customization issue

No repeat lesson function on app

Fix: Use the website to schedule repeat lessons. Log in to your account on a mobile browser and set up your lessons there, as the website may hav... ⇲
 
Notifications issue

Push notifications often fail

Fix: Check your notification settings for the Wyzant app. Go to Settings > Notifications > Wyzant and ensure that notifications are enabled. You... ⇲
 
Glitches issue

Glitches and bugs during lessons

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Wyzant, and check for updates. Installing the latest... ⇲
 
Payments issue

High commission rates reduce earnings

Fix: Review your pricing strategy. Consider adjusting your rates to account for the commission, ensuring that your earnings remain competitive wh... ⇲

No option to charge cancellation fees

Fix: Set clear cancellation policies with your students before lessons begin. Communicate these policies through messages to ensure they are awar... ⇲
 
Gameplay issue

Limited subject testing options

Fix: Check if there are any updates or announcements regarding new subjects being added to the app. Sometimes, features are rolled out gradually,... ⇲
 
Settings issue

No way to check approved subjects

Fix: Keep a personal record of the subjects you have been approved for. This can help you track your qualifications and ensure you are offering t... ⇲
 
Messages issue

Tutor on Wyzant lacks message permanence

Fix: Regularly back up important messages by copying and pasting them into a notes app or email. This ensures you have a record of important conv... ⇲

Inconsistent message display

Fix: Clear the app cache by going to your iPhone settings, selecting Wyzant, and choosing 'Clear Cache' if available. This can help improve messa... ⇲
 
Audio issue

Frequent audio issues during lessons

Fix: Check your device's audio settings. Ensure that the volume is turned up and that the app has permission to use the microphone. Go to Setting... ⇲
 
Syncing issue

Tutor on Wyzant does not refresh automatically

Fix: Manually refresh the app by pulling down on the screen to reload content. This can help update messages and lesson information without needi... ⇲
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 what users are saying
Good experience
92.2%

Bad experience
4.0%

Neutral
3.8%

~ from our NLP analysis of 3,167 combined software ratings.

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 Private Data Tutor on Wyzant collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics