fix problems on AirDroid [iphone]

—— Run into issues on AirDroid? Get help pending when official support gets back to you!

AirDroid - File Transfer&Share

Info:

company: SAND STUDIO CORPORATION LIMITED

: https://help.airdroid.com/

: www.airdroid.com

Chat with our AI-based AirDroid Support

🛠️ Common AirDroid Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lacks quick share option from Chrome

Fix: To enable quick sharing from Chrome, you can use the AirDroid Chrome extension. Install the extension from the Chrome Web Store, and once in... ⇲

Requires linking devices unnecessarily

Fix: To streamline the linking process, ensure that both devices are on the same Wi-Fi network. This can reduce the need for repeated linking. On... ⇲

Bugs issue

Perpetual loop error regarding ChromeOS

Fix: If you encounter a perpetual loop error, try clearing the cache and cookies in your Chrome browser. Go to Chrome settings, navigate to 'Priv... ⇲

Video issue

Cannot view videos after transfer

Fix: Ensure that the video format is supported by your device. If the video format is not compatible, consider converting the video to a supporte... ⇲

Network issue

Unstable connection issues

Fix: To improve connection stability, ensure that both devices are connected to a strong and stable Wi-Fi network. Avoid using public Wi-Fi netwo... ⇲

No local IP WiFi transfer option

Fix: To enable local IP Wi-Fi transfer, ensure that both devices are connected to the same Wi-Fi network. In the AirDroid app, go to 'Settings' a... ⇲

Settings issue

Web feature setup is complicated

Fix: To simplify the web feature setup, follow the official AirDroid setup guide available on their website. This guide provides step-by-step ins... ⇲

Registration issue

Email verification process is too short

Fix: If the email verification process is too short, try requesting a new verification email. Make sure to check your spam or junk folder in case... ⇲

UI issue

Cannot scroll through photos for selection

Fix: To scroll through photos more easily, try using the grid view option in the AirDroid app, which allows for easier navigation and selection o... ⇲

Finger sensitivity issues when selecting files

Fix: Adjust the touch sensitivity settings on your device. Go to 'Settings', then 'Accessibility', and look for touch sensitivity options to incr... ⇲

Inconvenient on iPad without landscape mode

Fix: To work around the lack of landscape mode, try rotating your iPad to see if the app automatically adjusts. If it does not, consider using th... ⇲

No paging option for viewing content

Fix: To view content more easily, try using the search function to find specific files or folders instead of paging through all content. OR If... ⇲

Ads issue

Ads present upon opening the app

Fix: To minimize ads, consider upgrading to the premium version of AirDroid, which typically offers an ad-free experience. OR If upgrading is... ⇲

Account issue

Requires account registration for basic features

Fix: If you want to avoid account registration, look for alternative file transfer apps that offer similar features without requiring an account,... ⇲

Downloads issue

No option for multiple file downloads

Fix: To download multiple files, try selecting them one by one and using the 'Download' option. If this is cumbersome, consider zipping the files... ⇲

Compatibility issue

Missing iOS share menu

Fix: To add AirDroid to your iOS share menu, go to 'Settings' on your iPhone, then 'Share Menu', and enable AirDroid if it appears in the list of... ⇲

Limited functionality for business use

Fix: For enhanced business functionality, consider using AirDroid Business, which is designed specifically for business needs and offers addition... ⇲

Payments issue

Requires payment for wired usage

Fix: If you want to avoid payment for wired usage, consider using the wireless transfer options available in AirDroid, which do not require a sub... ⇲

Syncing issue

Text messages not syncing properly

Fix: To troubleshoot text message syncing issues, ensure that both devices are connected to the same network and that you have granted the necess... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.3%

Bad experience

13.2%

Neutral

4.5%

~ from our NLP analysis of 1,093 combined software ratings.

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Private Data AirDroid collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Diagnostics