fix problems on Touch VPN Secure Hotspot Proxy [iphone]

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—— Run into issues on Touch VPN Secure Hotspot Proxy? Get help pending when official support gets back to you!

Touch VPN Secure Hotspot Proxy
Info:
company: TouchVPN
: https://touchvpn.zendesk.com/hc/en-us
: touchvpn.net
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Network issue

Connectivity issues after updates

Fix: After an update, restart your iPhone to refresh the system and clear any temporary glitches that may be affecting connectivity. OR Check... ⇲

Frequent disconnections

Fix: Try switching to a different server within the app, as some servers may be more stable than others. OR Ensure that your internet connecti... ⇲

Inconsistent IP address changes

Fix: Manually disconnect and reconnect to the VPN to force a new IP address assignment. This can help in getting a different IP address. OR Tr... ⇲

Locked regions for free users

Fix: Research and find alternative VPN services that offer access to a wider range of regions for free users. OR If you need access to specifi... ⇲

Issues with accessing certain websites

Fix: Try switching to a different server within the app, as some servers may have better access to specific websites. OR Clear your browser ca... ⇲
 
Ads issue

Ads shown despite paid subscription

Fix: Log out of your account and log back in to refresh your subscription status. Sometimes, the app may not recognize your subscription immediat... ⇲
 
Payments issue

Inability to cancel subscription easily

Fix: Go to your iPhone's Settings > [Your Name] > Subscriptions, and find Touch VPN to manage your subscription. Follow the prompts to cancel it.... ⇲
 
Installation issue

Touch VPN Secure Hotspot Proxy requires reinstallation to connect

Fix: Instead of reinstalling, try clearing the app's cache by going to Settings > General > iPhone Storage, selecting Touch VPN, and choosing 'Of... ⇲
 
Screen issue

Corrupted touch screen functionality

Fix: Restart your iPhone to see if the touch screen issue resolves itself. Sometimes, a simple restart can fix temporary glitches. OR If the i... ⇲
 
Storage issue

Touch VPN Secure Hotspot Proxy does not clean up device storage

Fix: Regularly check your device storage in Settings > General > iPhone Storage and manually delete any unnecessary files or apps to free up spac... ⇲
 
Freezing issue

Touch VPN Secure Hotspot Proxy freezes or gets stuck

Fix: Force close the app by swiping up from the bottom of the screen and swiping the Touch VPN app off the screen. Then, reopen the app. OR If... ⇲
 
UI issue

No VPN signal indicator on connection

Fix: Check the app settings to see if there is an option to enable a connection indicator. If not, consider using a different VPN app that provid... ⇲
 
Support issue

Unresponsive customer service

Fix: Check the app's FAQ or help section for common issues and solutions, as many problems can be resolved without direct support. OR Look for... ⇲
 
Updates issue

Misleading free usage claims

Fix: Be aware of the limitations of the free version and plan your usage accordingly. If you find the limitations too restrictive, consider upgra... ⇲
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 what users are saying
Good experience
89.1%

Bad experience
6.4%

Neutral
4.4%

~ from our NLP analysis of 14,471 combined software ratings.

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Private & Secure VPN: TorGuard

 Private Data Touch VPN Secure Hotspot Proxy collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1 Month subscription: $12.99 TouchVPN subscription
  2. 1 Year subscription: $79.99 TouchVPN subscription
  3. 1 Month Premium Subscription: $12.99 Month of unlimited use
  4. 1 Year Premium Subscription: $79.99 Year of unlimited use