fix problems on NEXT Trucking [iphone]

​

—— Run into issues on NEXT Trucking? Get help pending when official support gets back to you!

NEXT Trucking
Info:
company: NEXT Trucking Inc
: http://help.nexttrucking.com
: www.nexttrucking.com
Chat with our AI-based NEXT Trucking Support
   Hello! How can I assist you?  

characters left:
 
Support issue

Poor customer service response times

Fix: To improve your chances of receiving a quicker response from customer service, try reaching out during off-peak hours, such as early in the... ⇲
 
Loading issue

Issues with load availability

Fix: To address load availability issues, regularly check the app for new loads and set up notifications for load postings that match your criter... ⇲
 
Bugs issue

High turnover rate

Fix: If you are concerned about the high turnover rate, focus on building strong relationships with your dispatchers and colleagues. Networking w... ⇲
 
Payments issue

Low pay rates

Fix: To address concerns about low pay rates, consider negotiating your rates with your dispatcher or exploring additional certifications that ma... ⇲

Delayed payment processing

Fix: To avoid delayed payment processing, ensure that all required documentation is submitted promptly and accurately. Keep a checklist of requir... ⇲

Inconsistent payment timelines

Fix: To manage inconsistent payment timelines, keep detailed records of your loads and payment dates. This can help you identify patterns and fol... ⇲
 
Security issue

Double brokering concerns

Fix: To mitigate double brokering concerns, always verify the legitimacy of the load and the broker before accepting it. Use resources like the F... ⇲
 
UI issue

NEXT Trucking provides irrelevant load options

Fix: To improve the relevance of load options, make sure your profile is fully updated with your preferences, including location, load type, and... ⇲

NEXT Trucking can be confusing for new users

Fix: If you find the app confusing, take time to explore all its features and settings. Familiarize yourself with the layout and available option... ⇲
 
Search issue

Difficulty in finding empty trailers

Fix: To find empty trailers more efficiently, network with other drivers and dispatchers to share information about available trailers. Utilize t... ⇲
 
Customization issue

Lack of expedited load options

Fix: If expedited load options are limited, communicate your interest in expedited loads to your dispatcher. They may be able to prioritize you f... ⇲
 
Messages issue

Limited communication from dispatch

Fix: To improve communication with dispatch, establish a regular check-in schedule. This can help ensure that you receive timely updates and can... ⇲
 
Glitches issue

Frequent app glitches

Fix: If you experience frequent app glitches, try clearing the app's cache or reinstalling it. This can often resolve performance issues and impr... ⇲
 
Tracking issue

Limited functionality for tracking drivers

Fix: To enhance driver tracking, ensure that all drivers are using the latest version of the app, as updates may include improved tracking featur... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
90.2%

Bad experience
7.0%

Neutral
2.8%

~ from our NLP analysis of 796 combined software ratings.

 Switch to these Alternatives:
Quickload - Freight Finder
Loadsmart Loads
Dray Alliance
DrayNow
LandstarOne®
Beon Carrier
A&E Logistics
A to Z Expeditors
Convoy
Schneider FreightPower®

 Private Data NEXT Trucking collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data