fix problems on My Aibo [iphone]

—— Run into issues on My Aibo? Get help pending when official support gets back to you!

My aibo

Info:

company: Sony Group Corporation

: https://aibo.sony.jp/support/

: aibo.com

Chat with our AI-based My aibo Support

🛠️ Common My aibo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

My aibo runs slow

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find the Aibo app and tap on it. If there's an option to 'O... ⇲

high annual subscription cost

Fix: 1. Review subscription options: Check if there are different tiers of subscription available. Sometimes, opting for a longer-term plan (like... ⇲

Support issue

voiceover support is inadequate

Fix: 1. Adjust VoiceOver settings: Go to Settings > Accessibility > VoiceOver. Ensure that 'Speech' settings are optimized for your needs, such a... ⇲

Network issue

connection issues with server

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲

network errors occur frequently

Fix: 1. Test your network: Use another device to check if your Wi-Fi is working properly. If not, restart your router or contact your internet se... ⇲

frequent disconnections

Fix: 1. Check Wi-Fi strength: Ensure you are within range of your Wi-Fi router and that the signal is strong. Move closer if necessary. OR 2.... ⇲

Features issue

My aibo lacks full functionality

Fix: 1. Update the app: Go to the App Store, search for Aibo, and check if there’s an update available. Updating can unlock new features and impr... ⇲

missing features for virtual users

Fix: 1. Check for updates: Ensure the app is updated, as new features may be added in newer versions. OR 2. Explore alternative apps: If Aibo... ⇲

limited app functionality

Fix: 1. Check for updates: Regularly check for app updates that may introduce new features or improve existing ones. OR 2. Explore third-party... ⇲

Installation issue

difficult to set up Aibo

Fix: 1. Follow the setup guide: Refer to the official setup guide provided in the app or on the website. Make sure to follow each step carefully.... ⇲

UI issue

cryptic interface

Fix: 1. Familiarize with the app: Spend some time exploring the app to understand its layout. Look for tutorials or guides online that explain th... ⇲

poor user experience

Fix: 1. Provide feedback: While not contacting developers, share your experience in user forums. This can help others and may lead to community-d... ⇲

My aibo design is outdated

Fix: 1. Provide feedback in forums: Share your thoughts on the design in user forums where other users can discuss and suggest improvements. OR... ⇲

Crashes issue

password reset crashes

Fix: 1. Use a different device: Try resetting your password using a different device or browser to see if the issue persists. OR 2. Clear app... ⇲

inability to sign in

Fix: 1. Check credentials: Ensure you are entering the correct username and password. If unsure, use the password reset option. OR 2. Update t... ⇲

stuck in sign-in loop

Fix: 1. Clear app cache: As mentioned earlier, clearing the app cache can help resolve this issue. Reinstall the app if necessary. OR 2. Resta... ⇲

Compatibility issue

no Face ID support

Fix: 1. Enable Face ID in settings: Go to Settings > Face ID & Passcode, and ensure that Face ID is enabled for the Aibo app if the option is ava... ⇲

Performance issue