fix problems on AAE Meetings [iphone]

—— Run into issues on AAE Meetings? Get help pending when official support gets back to you!

AAE Meetings

Info:

company: American Association of Endodontists

: http://www.gocadmium.com/support-contact

: www.aae.org

Chat with our AI-based AAE Meetings Support

🛠️ Common AAE Meetings Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

AAE Meetings freezes while entering CE

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the AAE Meetings... ⇲

AAE Meetings runs slow and uses significant battery

Fix: 1. Check for background app refresh settings. Go to Settings > General > Background App Refresh and turn it off for AAE Meetings. 2. Close a... ⇲

Constantly logs user out

Fix: 1. Ensure that you are using the latest version of the app. Check for updates in the App Store. 2. Check your internet connection. A weak or... ⇲

Requires login every time app is accessed

Fix: 1. Ensure that the 'Remember Me' or 'Stay Logged In' option is selected during login. 2. Check your iPhone's settings to ensure that the app... ⇲

UI issue

Map of exhibit hall is not intuitive

Fix: 1. Familiarize yourself with the map by zooming in and out to get a better understanding of the layout. 2. Look for any legend or key that m... ⇲

Text contrast is harsh on grey background

Fix: 1. Adjust your iPhone's display settings by going to Settings > Display & Brightness and changing the appearance to 'Light' or 'Dark' mode t... ⇲

Links issue

Q&A link nonfunctional from presentation summary page

Fix: 1. Try refreshing the presentation summary page by pulling down on the screen. 2. If the link still does not work, navigate back to the main... ⇲

Hot link to presentation fails if survey not fully answered

Fix: 1. Ensure that you complete the survey fully before attempting to access the hot link. 2. If you encounter issues, try answering the survey... ⇲

Settings issue

AAE Meetings does not default to current day

Fix: 1. Manually navigate to the current day each time you open the app. 2. Check if there is a settings option within the app to set a default v... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.5%

Neutral

2.9%

Bad experience

2.5%

~ from our NLP analysis of 275 combined software ratings.

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Private Data AAE Meetings collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data