fix problems on Solar Walk Lite [iphone]

​

—— Run into issues on Solar Walk Lite? Get help pending when official support gets back to you!

Solar Walk Lite - Planetarium
Info:
company: Vito Technology Inc.
: https://vitotechnology.com/support/solar-walk-lite
: vitotechnology.com
Chat with our AI-based Solar Walk Lite Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Inaccurate planet sizes

Fix: Use the app as a general guide rather than a precise educational tool. Cross-reference the sizes of planets with reliable sources like NASA... ⇲

Missing internal structure details

Fix: Utilize additional educational resources such as documentaries, books, or websites that provide detailed information about planetary structu... ⇲

Bugs with asteroid visibility

Fix: Try restarting the app or your device to see if that resolves the visibility issues. Sometimes, a simple reset can fix temporary bugs. OR... ⇲

Fast forward time feature does not show changes

Fix: Ensure that you are using the fast forward feature correctly. Sometimes, it may require specific settings or conditions to show changes effe... ⇲

Lack of constellation information

Fix: Use supplementary apps or star charts that provide detailed information about constellations to enhance your learning experience alongside S... ⇲

Inaccurate planet positioning

Fix: Cross-reference the app's planet positions with reliable astronomy websites or apps to verify their accuracy and adjust your understanding a... ⇲

Some objects are not accurately represented

Fix: Use the app as a visual tool and supplement your learning with accurate resources from educational websites or astronomy books to clarify an... ⇲
 
Gameplay issue

Cannot explore the Milky Way

Fix: Focus on the features that are available within the app, such as exploring individual planets and their orbits, to enhance your understandin... ⇲

Limited galaxy exploration

Fix: Use the app to familiarize yourself with the solar system and then transition to more advanced astronomy software or apps that allow for bro... ⇲

No option to view Andromeda galaxy

Fix: Focus on the features available in the app and consider using other astronomy apps that specifically allow for viewing the Andromeda galaxy.... ⇲
 
UI issue

Tilted view plane for orbits

Fix: Adjust your viewing angle manually within the app to align the orbits more accurately. Look for controls that allow you to rotate or tilt th... ⇲
 
Updates issue

No premium version available

Fix: Explore other similar apps that offer premium versions with additional features if you are looking for more advanced functionalities. OR... ⇲
 
Audio issue

Music options are limited

Fix: Consider using a separate music app to play your preferred background music while using Solar Walk Lite, enhancing your experience without r... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.4%

Neutral
4.5%

Bad experience
4.1%

~ from our NLP analysis of 27,985 combined software ratings.

 Switch to these Alternatives:
3D Solar System - Planets View
3D Earth & moon, sun and stars
Stars and Planets - Astronomy
Exoplanet
Celestia - Space Simulator
NASA
Solar System for kids - Space
Galaxy Map
xSky
Celestron SkyPortal

 Private Data Solar Walk Lite collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics