—— Run into issues on Rock Identifier App? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are using high-quality images when uploading for identification. Take photos in good lighting, with the crystal clearly visi... ⇲
Fix: Research the specific crystals or pieces you are trying to identify using reputable online resources or crystal identification books. This c... ⇲
Fix: To improve identification accuracy, ensure that the images you upload are clear and well-lit. Use a plain background to minimize distraction... ⇲
Fix: If you receive an incorrect identification, take note of the specific characteristics of the crystal (color, shape, texture) and compare the... ⇲
Fix: For items that the app fails to recognize, try to categorize them manually based on your knowledge or research. Use the app primarily for cr... ⇲
Fix: To improve the accuracy of the app, ensure that you are using it in optimal conditions: good lighting, clear images, and well-defined subjec... ⇲
Fix: When using the app, try to maintain consistent lighting conditions. Natural light is often best, so consider using the app near a window dur... ⇲