—— Run into issues on VOA English Learning? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection. A slow or unstable connection can cause audio and text to desynchronize. Try switching to a different Wi-Fi... ⇲
Fix: Explore alternative vocabulary apps. While VOA may not have built-in games, you can download other apps like Quizlet or Memrise that focus o... ⇲
Fix: Check for updates. Sometimes features are reintroduced in newer versions of the app. Go to the App Store, search for VOA English Learning, a... ⇲
Fix: Refresh the app. Close the app completely and reopen it to see if the home page loads correctly after a refresh. OR Reinstall the app. If... ⇲
Fix: Use a reliable VPN service. If you are in a region where the app is restricted, consider using a reputable VPN to access the app. Make sure... ⇲
Fix: Ensure the app is updated. Sometimes, bugs that prevent media from opening are fixed in updates. Check the App Store for any available updat... ⇲
Fix: Check your device storage. Insufficient storage can prevent videos from playing. Go to Settings > General > iPhone Storage to see if you nee... ⇲
Fix: Check for app updates. Sometimes, the content is updated in newer versions of the app. Go to the App Store and see if an update is available... ⇲
Fix: Look for an 'X' or close button. Sometimes ads have a small close button that may be hard to see. Try tapping around the ad to find it. OR... ⇲
Fix: Check compatibility. Ensure that your iPhone 11 is running a compatible version of iOS for the VOA app. Go to Settings > General > About to... ⇲