fix problems on The Pizza Helper [iphone]

—— Run into issues on The Pizza Helper? Get help pending when official support gets back to you!

The Pizza Helper

Info:

company: 藏龙戴

: https://github.com/CanglongCl/Genshin-Pizza-Helper

Chat with our AI-based The Pizza Helper Support

🛠️ Common The Pizza Helper Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

The Pizza Helper crashes after updates

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve issues after an update. Press and hold the power button until you see the 's... ⇲

Widgets not functioning properly

Fix: 1. Remove and re-add the widget: Long press on the widget until you see the options, select 'Remove Widget', then go to the widget gallery a... ⇲

Login issues with HoYoLAB

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if tha... ⇲

Auto login feature times out

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as a weak connection can cause timeouts. OR 2. Disable b... ⇲

UI issue

Widgets display outdated information

Fix: 1. Refresh the widget: Long press on the widget and select 'Edit Widget' to refresh the data it displays. You may also try removing and re-a... ⇲

Widgets disappear from home screen

Fix: 1. Re-add the widget: Long press on the home screen, tap the '+' icon to add a widget, and select The Pizza Helper widget again. OR 2. Re... ⇲

Account issue

Difficulties connecting accounts

Fix: 1. Verify account credentials: Double-check that you are entering the correct username and password for the account you are trying to connec... ⇲

Loading issue

Data not loading or missing

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. If you're on Wi-Fi, try switching to cellular data or vice... ⇲

Bugs issue

Inconsistent event timing

Fix: 1. Check your device's time settings: Go to Settings > General > Date & Time and ensure 'Set Automatically' is enabled to keep your device's... ⇲

Customization issue

Customization features not working

Fix: 1. Restart the app: Close The Pizza Helper completely and reopen it to see if the customization features start working again. OR 2. Check... ⇲

Freezing issue

The Pizza Helper freezes or restarts device

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to ensure your device has enough sp... ⇲

Registration issue

Error messages during account creation

Fix: 1. Check for valid information: Ensure that all required fields are filled out correctly and that your password meets the app's requirements... ⇲

Compatibility issue