fix problems on Karmaloop.com [iphone]

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—— Run into issues on Karmaloop.com? Get help pending when official support gets back to you!

Karmaloop.com
Info:
company: Karmaloop
: http://www.karmaloop.com/help/contact-us
: www.karmaloop.com
Chat with our AI-based Karmaloop.com Support
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Bugs issue

Size filter does not work for larger sizes

Fix: 1. Manually search for larger sizes: Use the search bar to type in specific size keywords (e.g., 'XXL', '3XL') to find items in those sizes.... ⇲

Inaccurate inventory leading to refunds

Fix: 1. Double-check item availability: Before placing an order, check the item’s availability on the app and website. 2. Report inaccuracies: I... ⇲

Items not received as ordered

Fix: 1. Verify order details: Check your order confirmation email or app order history to ensure you ordered the correct items. 2. Document the... ⇲
 
UI issue

Wishlist cannot be viewed

Fix: 1. Log out and log back in: Sometimes, logging out of your account and then logging back in can refresh your wishlist view. 2. Check for ap... ⇲

Shipping fees not clearly communicated

Fix: 1. Review shipping policy: Check the shipping policy section in the app or on the website to understand the fees associated with your order.... ⇲

Karmaloop.com layout is dated

Fix: 1. Provide feedback: Use the app’s feedback feature to express your thoughts on the layout. While this doesn’t guarantee immediate changes,... ⇲

Difficulty navigating order sections

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand where different sections are located. 2. Use the s... ⇲
 
Loading issue

Order processing delays

Fix: 1. Check order status: Go to your account section in the app and check the status of your order. This may provide insight into any delays.... ⇲
 
Support issue

Customer service contact number is non-functional

Fix: 1. Check for updates: Ensure you have the latest version of the app, as contact information may be updated in newer versions. 2. Use altern... ⇲

Generic responses from customer service

Fix: 1. Be specific in your inquiries: When contacting customer service, provide detailed information about your issue to receive more tailored r... ⇲

Slow email response from customer service

Fix: 1. Use alternative contact methods: If email responses are slow, try reaching out via live chat or social media for potentially quicker resp... ⇲
 
Compatibility issue

Limited inventory on app compared to website

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as inventory may be updated in newer releases. 2. Use the website:... ⇲
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 what users are saying
Good experience
95.0%

Bad experience
2.7%

Neutral
2.3%

~ from our NLP analysis of 1,056 combined software ratings.

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 Private Data Karmaloop.com collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Diagnostics