fix problems on Couch To 5K [iphone]

—— Run into issues on Couch To 5K? Get help pending when official support gets back to you!

Couch to 5K® - Run training

Info:

company: Active Network, LLC

: http://www.activenetwork.com

: www.active.com

Chat with our AI-based Couch to 5K Support

🛠️ Common Couch to 5K Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Couch to 5K crashes frequently

Fix: 1. Update the App: Go to the App Store, tap on your profile icon at the top right, scroll down to see if Couch to 5K has an update available... ⇲

Does not save workout progress

Fix: 1. Check App Permissions: Go to Settings > Couch to 5K and ensure that all necessary permissions (like Background App Refresh) are enabled.... ⇲

Audio issue

Inconsistent audio cues

Fix: 1. Check Volume Settings: Ensure that the app volume is turned up and not muted. Go to Settings > Sounds & Haptics and adjust the volume. 2.... ⇲

Volume issues with music playback

Fix: 1. Check App Volume: Ensure that the Couch to 5K app volume is turned up in the app settings. 2. Adjust Device Volume: Use the volume button... ⇲

Compatibility issue

Apple Watch integration issues

Fix: 1. Ensure Compatibility: Check that your Apple Watch is updated to the latest watchOS version. Go to the Watch app on your iPhone, tap Gener... ⇲

Requires phone to be carried during runs

Fix: 1. Use a Running Belt: Invest in a running belt or armband to securely carry your phone while running. 2. Explore Bluetooth Options: If avai... ⇲

Customization issue

Limited voice commands from coach

Fix: 1. Check for Updates: Ensure that the app is updated to the latest version, as updates may include new features or improvements. 2. Explore... ⇲

No indoor/treadmill run option

Fix: 1. Use Manual Mode: If the app has a manual mode, select it before starting your treadmill workout to track your time and intervals. 2. Adju... ⇲

Lack of encouragement during workouts

Fix: 1. Check Settings: Look for motivational settings in the app that can be turned on to receive more encouragement during workouts. 2. Use Mus... ⇲

Glitches issue

Glitches during workouts

Fix: 1. Restart the App: Close the app completely and reopen it before starting a workout to clear any temporary glitches. 2. Check for Updates:... ⇲

Bugs issue

Inaccurate distance tracking

Fix: 1. Check Location Services: Go to Settings > Privacy > Location Services and ensure that Couch to 5K has permission to access your location... ⇲

Couch to 5K does not track distance after workout ends

Fix: 1. Check App Settings: Ensure that the app is set to track distance continuously and not just during the workout session. 2. Review Permissi... ⇲

Search issue

Difficult to track past workouts

Fix: 1. Use the History Feature: Check if the app has a history or log feature that allows you to view past workouts. This is usually found in th... ⇲

Settings issue

Trainers need to be selected each time

Fix: 1. Save Preferences: Check if there is an option in the app settings to save your preferred trainer as a default. 2. Create a Routine: If th... ⇲

UI issue

Workout descriptions are hard to read

Fix: 1. Adjust Text Size: Go to Settings > Display & Brightness > Text Size and increase the text size for better readability. 2. Change Backgrou... ⇲