fix problems on DiabTrend [iphone]

—— Run into issues on DiabTrend? Get help pending when official support gets back to you!

DiabTrend: Diabetes Management

Info:

company: DiabTrend AI Analytics Korlatolt Felelossegu Tarsasag

: https://diabtrend.com

: diabtrend.com

Chat with our AI-based DiabTrend Support

🛠️ Common DiabTrend Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

food recognition feature is buggy

Fix: Ensure that the app is updated to the latest version, as updates often include bug fixes. Go to the App Store, search for DiabTrend, and che... ⇲

DiabTrend zombied after latest update

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping DiabTrend off the screen. T... ⇲

Backup issue

cannot access old data

Fix: Check if the app has a backup feature. If you had previously backed up your data, you may be able to restore it from the backup. Look for a... ⇲

Settings issue

no US calculations available

Fix: Check the app settings to see if there is an option to change measurement units. Look for settings related to 'Units' or 'Preferences' and s... ⇲

Updates issue

food database is weak

Fix: Manually add food items that are not in the database. Most apps allow users to input custom foods, which can help expand the database for yo... ⇲

Support issue

no usage guide

Fix: Look for a user manual or FAQ section within the app. Many apps include help sections that provide guidance on how to use various features.... ⇲

UI issue

no visibility/statistics for week or month

Fix: Check if there are any settings or filters within the app that allow you to view data over different time periods. Look for options labeled... ⇲

Syncing issue

entries cannot be saved

Fix: Ensure that you have a stable internet connection, as some apps require connectivity to save data. Try switching between Wi-Fi and mobile da... ⇲

Dexcom integration has a delay

Fix: Check the connection between your Dexcom device and the app. Ensure that Bluetooth is enabled on your iPhone and that the devices are paired... ⇲