fix problems on MOI UAE [iphone]

—— Run into issues on MOI UAE? Get help pending when official support gets back to you!

MOI UAE

Info:

company: Ministry of Interior UAE

: https://www.moi.gov.ae

: www.moi.gov.ae

Chat with our AI-based MOI UAE Support

🛠️ Common MOI UAE Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MOI UAE freezes during address update

Fix: 1. Restart the app: Close the MOI UAE app completely by swiping it away from the app switcher. Reopen the app and try updating your address... ⇲

MOI UAE closes during payment

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue pe... ⇲

Support issue

Busy customer support line

Fix: 1. Use in-app support: Check if the MOI UAE app has a support or help section that may provide answers to common questions without needing t... ⇲

Inconsistent chat support

Fix: 1. Use alternative support channels: If chat support is inconsistent, try using email or any available support ticket system for more reliab... ⇲

No follow-up on filed police report

Fix: 1. Keep records: Document the details of your filed police report, including dates and any reference numbers. 2. Check the app: Regularly c... ⇲

Updates issue

Difficult navigation after updates

Fix: 1. Familiarize yourself with the new layout: Spend some time exploring the app after an update to understand the new navigation. 2. Check f... ⇲

Confusing upgrade process

Fix: 1. Review upgrade instructions: Look for any guides or FAQs within the app that explain the upgrade process step-by-step. 2. Take notes: As... ⇲

UI issue

Skip or next button not working on iPhone 11/Pro Max

Fix: 1. Restart the app: Close the app completely and reopen it to see if the button starts working. 2. Update the app: Ensure you have the late... ⇲

Multiple touches required for bottom buttons

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue persists. 2. Update the app: Check for updates in the App St... ⇲

Payments issue

No discount received for early payment

Fix: 1. Review payment terms: Check the app or website for the terms regarding early payment discounts to ensure you meet the criteria. 2. Verif... ⇲

Re-entering card details every time

Fix: 1. Check app settings: Look for an option in the app settings to save payment information for future transactions. 2. Use a password manage... ⇲

Slow issue

Slow performance

Fix: 1. Close background apps: Double-tap the home button and swipe away any unnecessary apps running in the background to free up resources. 2.... ⇲

Heavy and unresponsive app

Fix: 1. Free up storage: Check your iPhone's storage and delete unnecessary apps or files to improve performance. 2. Restart your iPhone: A rest... ⇲

Search issue

Inability to find spouse's information

Fix: 1. Check account settings: Ensure that you are logged into the correct account that has access to your spouse's information. 2. Use search... ⇲

Notifications issue

No reminder for residence visa expiry

Fix: 1. Set manual reminders: Use your iPhone's calendar or reminder app to set alerts for your residence visa expiry date. 2. Check app setting... ⇲

Crashes issue

MOI UAE crashes when downloading police clearance certificate

Fix: 1. Ensure a stable internet connection: Make sure you are connected to a reliable Wi-Fi or mobile data network before attempting to download... ⇲