fix problems on THINKWARE CLOUD [iphone]

—— Run into issues on THINKWARE CLOUD? Get help pending when official support gets back to you!

THINKWARE CLOUD

Info:

company: THINKWARE SYSTEMS CORPORATION

: https://www.thinkware.com

Chat with our AI-based THINKWARE CLOUD Support

🛠️ Common THINKWARE CLOUD Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

THINKWARE CLOUD glitches during connection

Fix: 1. Restart the app: Close the THINKWARE CLOUD app completely and then reopen it. This can help reset any temporary glitches. 2. Reboot your... ⇲

WiFi connection is unreliable

Fix: 1. Move closer to the WiFi source: Ensure that you are within a reasonable distance from the WiFi router to improve signal strength. 2. Chec... ⇲

Network issue

THINKWARE CLOUD disconnects after a few minutes

Fix: 1. Disable battery optimization: Go to Settings > Battery > Battery Health and disable any battery optimization features for the THINKWARE C... ⇲

THINKWARE CLOUD does not auto-connect to hotspots

Fix: 1. Manually connect to hotspots: Go to Settings > WiFi and select the desired hotspot manually. 2. Save hotspot credentials: Ensure that the... ⇲

no cloud functionality when in parking mode

Fix: 1. Check app settings: Ensure that cloud functionality is enabled in the app settings. 2. Use the app while driving: If possible, use the ap... ⇲

THINKWARE CLOUD does not connect to home WiFi

Fix: 1. Check WiFi settings: Ensure that your home WiFi is functioning properly and that you are entering the correct password. 2. Restart your r... ⇲

requires multiple attempts to connect

Fix: 1. Ensure device compatibility: Check that your iPhone is compatible with the version of the THINKWARE CLOUD app you are using. 2. Restart b... ⇲

THINKWARE CLOUD does not support cloud access without phone in car

Fix: 1. Use a mobile hotspot: If you need cloud access while away from the car, consider using a mobile hotspot to connect your phone to the inte... ⇲

Camera issue

no live view in parking mode

Fix: 1. Check app permissions: Go to Settings > Privacy > Location Services and ensure that THINKWARE CLOUD has permission to access your locatio... ⇲

Settings issue

cannot change certain settings via app

Fix: 1. Check for app updates: Ensure that you are using the latest version of the app, as updates may unlock additional features. 2. Refer to th... ⇲

Battery issue

THINKWARE CLOUD requires constant foreground operation

Fix: 1. Enable background app refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for THINKWARE CLOUD. This allow... ⇲

UI issue

no preview images for recordings

Fix: 1. Check storage settings: Ensure that your device has enough storage space available for the app to generate preview images. 2. Clear app c... ⇲

THINKWARE CLOUD lacks user-friendly interface

Fix: 1. Explore app settings: Spend some time navigating through the app settings to familiarize yourself with its layout and features. 2. Look f... ⇲

no thumbnail previews for files

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find THINKWARE CLOUD, and select 'Offload App' to clear cache. 2. Reinstall t... ⇲

Search issue

difficult to find videos in app

Fix: 1. Use the search function: If available, use the search feature within the app to locate specific videos. 2. Organize recordings: Create fo... ⇲

Freezing issue

THINKWARE CLOUD freezes during use

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on the THINKWARE CLOUD app to... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the THINKWARE website for FAQs, user manuals, and troubleshooting guides that may help resolve your issue... ⇲

Downloads issue

video download fails frequently

Fix: 1. Check storage space: Ensure that your device has enough storage space available for the downloads. 2. Use a stable WiFi connection: Make... ⇲

Notifications issue

THINKWARE CLOUD alerts for non-existent speed cameras

Fix: 1. Update the app: Ensure you have the latest version of the app, as updates may fix inaccuracies in alerts. 2. Check alert settings: Go to... ⇲

Performance issue

THINKWARE CLOUD performance is inconsistent

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find THINKWARE CLOUD, and select 'Offload App' to clear cache. 2. Free up dev... ⇲

Video issue

THINKWARE CLOUD lacks basic functionality for video sharing

Fix: 1. Use alternative methods: If the app does not support sharing, consider transferring videos to your computer via USB and sharing from ther... ⇲