—— Run into issues on BT Go? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web page or another... ⇲
Fix: 1. Update the app: Go to the App Store and check for updates for BT Go. Keeping the app updated can fix bugs that cause crashes. 2. Free up... ⇲
Fix: 1. Download content for offline use: If the app allows, look for an option to download streams or content for offline viewing. This is usual... ⇲
Fix: 1. Utilize online resources: Check the app's FAQ section or help center for common issues and solutions. Many apps have extensive documentat... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > BT Go and ensure that notifications are enabled. Adjust the settings to all... ⇲
Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲
Fix: 1. Explore settings: Go to the app settings and look for any customization options that may be available, such as themes or layout adjustmen... ⇲
Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for BT Go to save battery life. 2. Lower... ⇲
Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the app. This information is usually available on the Ap... ⇲