fix problems on UMass Boston [iphone]

—— Run into issues on UMass Boston? Get help pending when official support gets back to you!

UMass Boston

Info:

company: University of Massachusetts

: https://www.umb.edu/it/help

Chat with our AI-based UMass Boston Support

🛠️ Common UMass Boston Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Needs more events

Fix: Check the app settings to ensure that notifications for events are enabled. Go to the settings menu in the app and look for an option relate... ⇲

Dining service section never updates

Fix: Try refreshing the dining service section by pulling down on the screen to refresh the content. This can sometimes force the app to update t... ⇲

Crashes issue

WISER fails to open

Fix: Force close the WISER app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the WISER app off t... ⇲

Bugs issue

Inaccurate shuttle tracker

Fix: Check your GPS settings to ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure... ⇲

Map leads to wrong buildings

Fix: Ensure that you have the latest version of the app, as updates may include corrections to the map data. Check the App Store for any availabl... ⇲

Shuttle tracker never works

Fix: Restart your iPhone to clear any temporary glitches that may be affecting the app's performance. Hold down the power button and slide to pow... ⇲

WISER login lacks touch and Face ID support

Fix: Check if there is an option within the WISER app settings to enable biometric login. Look for a 'Login' or 'Security' section in the app set... ⇲