fix problems on Flow [iphone]

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—— Run into issues on Flow? Get help pending when official support gets back to you!

Flow: Sketch, Draw, Take Notes
Info:
company: Bonobo
: https://support.moleskinestudio.com
: moleskinestudio.com
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Payments issue

subscription required for basic features

Fix: 1. Review the features available in the free version and see if they meet your needs. Sometimes, the basic features can be sufficient for ca... ⇲

long delay in subscription activation

Fix: 1. Ensure that your payment method is valid and has sufficient funds to avoid delays. 2. Check your email for any confirmation messages or... ⇲

frustrating subscription prompts

Fix: 1. Familiarize yourself with the features available in the free version to minimize prompts. 2. If you are not interested in subscribing, t... ⇲
 
Customization issue

limited organizational features

Fix: 1. Create a consistent naming convention for your pages and folders to help you find them easily. 2. Use tags or color coding (if available... ⇲

limited to 50 pasted images

Fix: 1. Keep track of the number of images you paste and remove any unnecessary ones to stay within the limit. 2. Use external storage solutions... ⇲

highlighter tool colors not preferred

Fix: 1. Check if there are options to customize the highlighter colors in the app settings. 2. If customization is not available, consider using... ⇲

difficult to freehand draw

Fix: 1. Adjust the sensitivity settings of your stylus or finger in the app settings if available. 2. Practice drawing with different speeds and... ⇲

no option for vertical scrolling

Fix: 1. Check the app settings to see if there is an option to enable vertical scrolling. 2. Use the zoom feature to navigate through the docume... ⇲

lack of customization options for paper

Fix: 1. Explore the app settings to see if there are any hidden options for customizing paper types or backgrounds. 2. Use images or patterns as... ⇲

limited brush sizes

Fix: 1. Experiment with different brush types available in the app to see if they offer varying sizes. 2. Use layering techniques to create the... ⇲

no blend tool available

Fix: 1. Use layering techniques to blend colors manually by adjusting opacity and using different brush types. 2. Experiment with different colo... ⇲
 
UI issue

blurry resolution when scrolling

Fix: 1. Check your device's display settings. Go to Settings > Display & Brightness and ensure that the display settings are optimized. 2. Try a... ⇲

cannot zoom out to view entire document

Fix: 1. Check if there is a zoom feature in the app settings. Some apps have a pinch-to-zoom feature that may not be immediately obvious. 2. Try... ⇲
 
Bugs issue

unstable after using eraser tool

Fix: 1. Avoid using the eraser tool excessively in one session. Instead, use it in moderation and save your work frequently. 2. If the app becom... ⇲

issues with opacity build up

Fix: 1. Adjust the opacity settings before applying strokes. Make sure to set the desired opacity level before you start drawing. 2. Use lighter... ⇲
 
Support issue

no customer support available

Fix: 1. Look for user forums or community groups online where other users may share solutions and tips. 2. Check the app's FAQ section for commo... ⇲
 
Crashes issue

Flow shuts down unexpectedly

Fix: 1. Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary files or apps. 2. Close ot... ⇲
 
Settings issue

inability to save in multiple formats

Fix: 1. Check the export options in the app to see if there are any available formats. 2. If the app only allows one format, consider using a fi... ⇲
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 what users are saying
Good experience
77.9%

Bad experience
17.7%

Neutral
4.4%

~ from our NLP analysis of 6,896 combined software ratings.

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Drawing â–«

 Private Data Flow collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Membership: $2.49 Full access to Flow for one month.
  2. Moleskine Studio Bundle: $24.99 Indispensable apps for everyday life.
  3. Annual Membership: $14.99 Full access to Flow for one year.
  4. Moleskine Studio Family Bundle: $39.99 All the studio apps, with Family Sharing.