fix problems on My-Partner [iphone]

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—— Run into issues on My-Partner? Get help pending when official support gets back to you!

My-Partner
Info:
company: Partner Communications Company Ltd.
: http://www.partner.co.il
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Data issue

Data usage inaccurate

Fix: 1. Check your data settings within the app to ensure that it is configured correctly. 2. Compare the app's data usage with your phone's data... ⇲

Inconsistent data display

Fix: 1. Refresh the app by closing and reopening it. 2. Check for updates to ensure you are using the latest version of the app. 3. If the issue... ⇲
 
UI issue

Interface only in Hebrew

Fix: 1. Check the app settings for a language option. If available, switch to your preferred language. 2. If the app does not support other langu... ⇲

Lack of user-friendly design

Fix: 1. Familiarize yourself with the app's layout by exploring its features and functions. 2. Look for online tutorials or guides that can help... ⇲
 
Language issue

Unusable without Hebrew knowledge

Fix: 1. Use a translation app or service to translate the interface as you navigate. 2. Look for online tutorials or guides that explain the app'... ⇲
 
Support issue

Poor customer service

Fix: 1. Check the app for a help or FAQ section that may provide answers to common issues. 2. Use any available in-app support features to submit... ⇲
 
Messages issue

SMS confirmation not received

Fix: 1. Ensure that your phone number is entered correctly in the app. 2. Check your phone's SMS settings to ensure that you can receive messages... ⇲
 
Crashes issue

My-Partner crashes

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Ensure the app is updated to the latest version. 3. Clear the app cache by offloa... ⇲
 
Account issue

Account not recognized

Fix: 1. Double-check that you are entering the correct login credentials. 2. If you have multiple accounts, ensure you are using the correct one.... ⇲
 
Links issue

Links unresponsive

Fix: 1. Ensure that you have a stable internet connection. 2. Try tapping the links again after restarting the app. 3. If links remain unresponsi... ⇲
 
Slow issue

Slow performance

Fix: 1. Close any background apps to free up system resources. 2. Restart your iPhone to refresh the system. 3. Check for app updates in the App... ⇲
 
Compatibility issue

No support for larger screens

Fix: 1. Try using the app in compatibility mode if your device supports it. 2. Adjust your device's display settings to see if it improves the ap... ⇲
 
Login issue

Requires re-authentication every login

Fix: 1. Check your app settings for any options related to session management or stay logged in. 2. Ensure that your device's date and time setti... ⇲
 
Ads issue

Popup ads upon opening

Fix: 1. Check the app settings for any options to disable ads or opt for a premium version if available. 2. If ads are intrusive, consider using... ⇲
 
Customization issue

No widget support

Fix: 1. Check the app settings to see if there are any options to enable widgets. 2. If widget support is not available, consider using shortcuts... ⇲
 
Updates issue

My-Partner does not function after update

Fix: 1. Restart your iPhone to clear any temporary issues caused by the update. 2. Check for any additional updates that may have been released t... ⇲
 
Features issue

Missing features like call and message status

Fix: 1. Check the app's settings to see if these features can be enabled. 2. Look for updates that may add these features in the future. 3. If th... ⇲
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 what users are saying
Bad experience
95.2%

Good experience
4.8%

Neutral
0.0%

~ from our NLP analysis of 21 combined software ratings.

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 Private Data My-Partner collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Diagnostics