fix problems on Osmo Masterpiece [iphone]

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Osmo Masterpiece
Info:
company: Tangible Play
: https://support.playosmo.com
: www.playosmo.com
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Compatibility issue

incompatibility with newer iPads

Fix: 1. Check the app's compatibility requirements in the App Store. If your iPad is not listed as compatible, you may need to use an older devic... ⇲

limited device compatibility

Fix: 1. Check the app's compatibility list in the App Store to ensure your device meets the requirements. If not, consider using a compatible dev... ⇲

difficult to use without proper iPad

Fix: 1. If you do not have the recommended iPad, consider borrowing one from a friend or family member for a better experience. 2. Explore the ap... ⇲

inconsistent performance across devices

Fix: 1. Ensure that all devices are running the latest version of iOS and the app itself. Check for updates in the App Store. 2. Restart the devi... ⇲
 
Glitches issue

glitches in drawing

Fix: 1. Ensure that your iPad's screen is clean and free of smudges, as this can affect touch sensitivity. Use a microfiber cloth to clean the sc... ⇲
 
Camera issue

camera freezes

Fix: 1. Close the app completely and restart your iPhone to refresh the camera functionality. 2. Check if other apps that use the camera are func... ⇲
 
Search issue

inappropriate search results

Fix: 1. Check the app settings for any content filters or parental controls that can be enabled to restrict inappropriate content. 2. If no such... ⇲

search results not safe for kids

Fix: 1. Check the app settings for any parental controls or content filters that can be enabled to restrict unsafe content. 2. Monitor the app us... ⇲
 
Gameplay issue

difficult for younger children

Fix: 1. Provide guidance and assistance to younger children while using the app. Sit with them and explain how to use the features effectively. 2... ⇲

dull gameplay

Fix: 1. Explore all features of the app to ensure you are utilizing it to its full potential. Sometimes, gameplay can seem dull if not all aspect... ⇲
 
Updates issue

no updates or new content

Fix: 1. Regularly check the App Store for any updates to the app. If no updates are available, consider exploring other apps that offer similar c... ⇲
 
UI issue

poor quality markers

Fix: 1. If the markers are not performing well, try shaking them gently to mix the ink. 2. Store the markers horizontally to prevent them from dr... ⇲

hard to find letters in tiles

Fix: 1. Organize the tiles in a way that makes it easier to find letters, such as grouping them by color or frequency of use. 2. Use a systematic... ⇲
 
Screen issue

blank screen on startup

Fix: 1. Force close the app by double-tapping the home button (or swiping up from the bottom) and swiping the app off the screen. Then, reopen th... ⇲
 
Support issue

no troubleshooting links available

Fix: 1. Search online for user forums or community discussions related to Osmo Masterpiece, as other users may have shared solutions to common is... ⇲
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 what users are saying
Good experience
70.4%

Bad experience
22.1%

Neutral
7.5%

~ from our NLP analysis of 601 combined software ratings.

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 Private Data Osmo Masterpiece collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics