fix problems on Impel Capture [iphone]

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—— Run into issues on Impel Capture? Get help pending when official support gets back to you!

Impel Capture
Info:
company: SpinCar
: https://impel.io/
: impel.io
Chat with our AI-based Impel Capture Support
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Support issue

Poor customer support

Fix: 1. Utilize in-app help: Check if the app has a help or FAQ section that can provide immediate answers to common issues. 2. Search online for... ⇲
 
Bugs issue

Bugs in various functions

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often include bug fixes. Go to the App Store and check for... ⇲

Inconsistent VIN reader

Fix: 1. Ensure good lighting: Make sure the VIN is well-lit and clearly visible when scanning. Poor lighting can affect the scanner's ability to... ⇲
 
Battery issue

Impel Capture runs hot and affects device performance

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom on newer models) and swipe away apps that are running in t... ⇲
 
Audio issue

Bluetooth shutter functionality broken

Fix: 1. Check Bluetooth settings: Go to Settings > Bluetooth and ensure that Bluetooth is turned on and that your shutter device is connected. 2.... ⇲
 
Camera issue

Camera does not save captures

Fix: 1. Check storage space: Go to Settings > General > iPhone Storage to ensure you have enough space available. If storage is low, delete unnec... ⇲
 
Slow issue

Slow performance when opening and capturing

Fix: 1. Free up storage: Delete unused apps, photos, or videos to improve overall device performance. Go to Settings > General > iPhone Storage t... ⇲
 
Loading issue

Impel Capture won't open

Fix: 1. Restart your iPhone: A simple restart can often resolve app launch issues. Press and hold the power button, slide to power off, then turn... ⇲
 
Compatibility issue

Incompatibility with new iPhone models

Fix: 1. Check for updates: Ensure that both your iPhone and the app are updated to the latest versions, as compatibility issues are often resolve... ⇲
 
Customization issue

Lack of multi-delete functionality

Fix: 1. Delete items individually: While it may be tedious, you can delete items one by one until a multi-delete feature is implemented in future... ⇲

No grid option for photos and videos

Fix: 1. Check app settings: Look for any settings related to camera or photo capture that may allow you to enable a grid view. 2. Use third-party... ⇲
 
Uploads issue

No option to upload from mobile library

Fix: 1. Check app settings: Look in the app settings to see if there is an option to enable uploads from the mobile library. 2. Use alternative m... ⇲
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 what users are saying
Good experience
53.8%

Bad experience
32.7%

Neutral
13.5%

~ from our NLP analysis of 52 combined software ratings.

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 Private Data Impel Capture collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info