—— Run into issues on Movie Stars? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if there is an option in the app settings to enable batch downloads. If not, consider downloading episodes sequentially and planning y... ⇲
Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲
Fix: Check if the app offers a premium version or in-app purchase to remove ads. If available, consider upgrading to enhance your experience with... ⇲
Fix: Explore the app's settings or playback options to find subtitle controls. Sometimes, they are located in the video player interface during p... ⇲
Fix: Check your internet connection to ensure it is stable. If using Wi-Fi, try moving closer to the router or restarting the router to improve c... ⇲
Fix: Ensure that your internet connection is strong and stable. Consider switching to a wired connection if possible, or using a Wi-Fi extender t... ⇲
Fix: Close any background apps that may be consuming resources. Double-tap the home button (or swipe up) and swipe away any unnecessary apps. O... ⇲
Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if the issue persists. OR Check for... ⇲
Fix: Ensure that both your iPhone and the AirPlay device (like Apple TV) are connected to the same Wi-Fi network. Restart both devices if necessa... ⇲
Fix: Check your device's data settings to ensure that the app has permission to use cellular data. Go to Settings > Cellular and toggle the app o... ⇲
Fix: If the app is not functioning properly after an update, try uninstalling and reinstalling the app to reset it to its default state. OR Ch... ⇲
Fix: Use the search function within the app to look for specific titles or genres. Ensure you are using the correct spelling and keywords. OR... ⇲
Fix: Familiarize yourself with the app's layout and features. Sometimes, taking time to explore can help you navigate more efficiently. OR Loo... ⇲