fix problems on Stock Screener, AI Scanner [iphone]

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—— Run into issues on Stock Screener, AI Scanner? Get help pending when official support gets back to you!

Stock Screener, AI Scanner
Info:
company: Ainvest FinTech, Inc.
: https://support.ainvest.com/
Chat with our AI-based Stock Screener, AI Scanner Support
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Bugs issue

Bugs requiring reinstallation

Fix: 1. Clear app cache: If the app allows, clear the cache to remove any corrupted data that may be causing bugs. 2. Update the app: Always ens... ⇲

Some data inaccuracies

Fix: 1. Cross-check data: Verify the data you are seeing in the app with other reliable sources to confirm its accuracy. 2. Report inaccuracies:... ⇲
 
UI issue

Chinese text and overlapping letters on iPad

Fix: 1. Change language settings: Go to Settings > General > Language & Region and ensure your preferred language is set correctly. 2. Update th... ⇲

Difficulty in deleting and adding criteria

Fix: 1. Follow the app's guidelines: Check the app's help section or user guide for specific instructions on how to add or delete criteria. 2. U... ⇲
 
Permissions issue

Forced to give 5-star rating to access features

Fix: 1. Explore app settings: Check if there are any settings within the app that allow you to access features without rating it. 2. Use the app... ⇲

Limited access without sharing the app

Fix: 1. Review sharing options: Check the app's settings to see if there are alternative ways to access features without sharing the app. 2. Use... ⇲
 
Network issue

Data fetching issues

Fix: 1. Check internet connection: Ensure that your device is connected to a stable internet connection, as data fetching issues can arise from p... ⇲
 
Settings issue

Chat group full

Fix: 1. Check for alternative chat groups: Look within the app for any other chat groups or forums that you can join. 2. Create a new chat group... ⇲
 
Payments issue

Paywall for additional features

Fix: 1. Explore free features: Make sure to fully explore the free features available in the app before considering a purchase. 2. Look for prom... ⇲
 
Customization issue

Overwhelming amount of data for simple analysis

Fix: 1. Use filters: Utilize any filtering options available in the app to narrow down the data to what is most relevant for your analysis. 2. F... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.0%

Bad experience
2.3%

Neutral
1.6%

~ from our NLP analysis of 6,184 combined software ratings.

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 Private Data Stock Screener, AI Scanner collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

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