fix problems on Hyper Heroes [iphone]

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—— Run into issues on Hyper Heroes? Get help pending when official support gets back to you!

Hyper Heroes: Marble-Like RPG
Info:
company: Hyperjoy Limited
: http://www.facebook.com/hyperheroes
Chat with our AI-based Hyper Heroes Support
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Gameplay issue

Hero balance issues

Fix: Experiment with different hero combinations to find synergies that can counterbalance stronger heroes. Focus on developing a diverse team th... ⇲

Equipment dependency

Fix: To reduce reliance on specific equipment, diversify your hero builds and focus on leveling up multiple heroes. This way, if you lack certain... ⇲

Limited co-op play

Fix: Engage with the community to find other players interested in co-op play. Use social media or gaming forums to connect with others who share... ⇲

Excessive grinding required

Fix: Set specific goals for your gameplay sessions to make progress feel more manageable. Focus on completing daily quests and events that offer... ⇲

Poor AI behavior

Fix: Adjust your strategy to compensate for poor AI behavior. Focus on controlling your heroes effectively and anticipate AI actions to minimize... ⇲
 
Crashes issue

Game crashes frequently

Fix: Ensure that your device is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲
 
Network issue

Connection instability

Fix: Check your internet connection by running a speed test. If your connection is slow, try switching to a different Wi-Fi network or using mobi... ⇲
 
Payments issue

Frustrating promo pack system

Fix: Keep an eye on in-game announcements and social media for limited-time offers or discounts on promo packs. Timing your purchases can help yo... ⇲

High paywalls for characters

Fix: Focus on earning in-game currency through gameplay to unlock characters instead of purchasing them. Participate in events and complete chall... ⇲
 
UI issue

Interface issues on iPhone

Fix: Adjust your device's display settings by going to Settings > Display & Brightness. Experiment with different text sizes and display settings... ⇲
 
Support issue

Customer support is unresponsive

Fix: Check the game's FAQ or help section for common issues and solutions. Many problems can be resolved without needing to contact support. OR... ⇲

Game feels abandoned by developers

Fix: Stay engaged with the community to find out about any upcoming updates or events. Often, developers will communicate through social media or... ⇲
 
Account issue

Account loss after updates

Fix: Before updating the game, ensure that your account is linked to a social media account or email. This can help recover your account if you e... ⇲
 
Loading issue

Loading screen locks after PvP

Fix: If you encounter a loading screen lock, try restarting the app. This can often resolve temporary glitches that cause loading issues. OR C... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.8%

Bad experience
10.3%

Neutral
3.9%

~ from our NLP analysis of 2,393 combined software ratings.

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 Private Data Hyper Heroes collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Top Promo Pack I: $14.99 Purchase Top Promo Pack I
  2. Diamond Box (Blue): $3.99 Get 200 Diamonds at once, and claim 120 every day for 30 days.
  3. Top Promo Pack II: $29.99 Purchase Top Promo Pack II
  4. Weekly Promo Box: $0.99 Purchase Weekly Promo Box
  5. Hero Promo Pack VII: $14.99 Purchase Hero Promo Pack VII
  6. Hero Promo Pack IV: $4.99 Purchase Hero Promo Pack IV
  7. 60 Diamonds: $1.99 Get 60 Diamonds
  8. Promo Pack IV: $19.99 Purchase Tier IV Promo Pack
  9. Hero Promo Pack V: $9.99 Purchase Hero Promo Pack V
  10. Promo Pack IX: $29.99 Purchase Tier IX Promo Pack