fix problems on GrandChase [iphone]

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—— Run into issues on GrandChase? Get help pending when official support gets back to you!

GrandChase
Info:
company: KOG co., Ltd
: https://www.grandchase.net
: www.grandchase.net
Chat with our AI-based GrandChase Support
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characters left:
 
Slow issue

Slow story progression

Fix: 1. Focus on completing daily quests and events to earn more experience points and rewards. Check the quest log regularly. 2. Join a guild o... ⇲
 
Customization issue

Limited character availability for old players

Fix: 1. Participate in any ongoing events or promotions that may offer exclusive characters. Check the in-game announcements regularly. 2. Trade... ⇲
 
Support issue

Poor customer support

Fix: 1. Utilize the in-game help or FAQ section for common issues. This may provide immediate solutions. 2. Document your issues clearly and kee... ⇲
 
Payments issue

High microtransaction costs

Fix: 1. Set a budget for in-game purchases and stick to it. Avoid impulse buying. 2. Look for sales or discounts on in-game purchases during spe... ⇲

Pay-to-win elements introduced

Fix: 1. Focus on improving your skills and strategies to compete effectively without spending money. 2. Join a guild or community for support an... ⇲
 
Gameplay issue

Unbalanced gameplay difficulty

Fix: 1. Adjust your team composition to include a mix of characters with different abilities. 2. Level up your characters and equip them with be... ⇲

Repetitive gameplay mechanics

Fix: 1. Experiment with different character combinations and strategies to keep the gameplay interesting. 2. Set personal goals or challenges to... ⇲

Randomized character acquisition

Fix: 1. Save in-game currency for specific events that guarantee character acquisition. 2. Participate in community discussions to learn about t... ⇲

Limited options for earning in-game currency

Fix: 1. Complete daily quests and challenges to maximize your earnings. 2. Participate in events that offer bonuses or increased currency reward... ⇲
 
Updates issue

Lack of events for long-term players

Fix: 1. Engage with the community to express interest in new events. Sometimes player feedback can influence future updates. 2. Participate in a... ⇲

Lack of nostalgia for original players

Fix: 1. Engage with the community to share your experiences and memories from the original game. 2. Create or participate in fan content that ce... ⇲
 
UI issue

Inconsistent character appearances

Fix: 1. Check for any updates or patches that may address character appearance issues. 2. Report any specific inconsistencies through the in-gam... ⇲

Overwhelming number of menus

Fix: 1. Familiarize yourself with the main menus and prioritize the ones you use most often. 2. Use bookmarks or shortcuts if the game allows it... ⇲
 
Bugs issue

Inadequate bug reporting system

Fix: 1. Document any bugs you encounter with detailed descriptions and screenshots if possible. 2. Use community forums to report bugs and see i... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
93.3%

Bad experience
4.7%

Neutral
2.0%

~ from our NLP analysis of 5,334 combined software ratings.

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 Private Data GrandChase collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Gem+Royal Summon Package: $0.99 Gem+Royal Summon Package
  2. Weekly Lucky Package3: $9.99 Gem x1,000 Premium Hero Summon Ticket x11
  3. Gem Package: $2.99 Purchase Gem Package
  4. Privilege Pack 2: $2.99 Gem x300 Gem Bonus x300 Premium Hero Summon
  5. Privilege Pack 1: $0.99 Gem x300 Premium Hero Summon Ticket x1
  6. The Giving Tree Package 1: $0.99 Gem x100 Gem x900
  7. Gold Package: $2.99 Purchase Gold Package
  8. Energy Supply Package: $7.99 Energy Supply Package
  9. Chaser Open Ticket: $7.99 Chaser Open Ticket
  10. Special Energy Package (Pr: $8.99 Special Energy Package (Pr