fix problems on Zacks [iphone]

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—— Run into issues on Zacks ? Get help pending when official support gets back to you!

Zacks Mobile App
Info:
company: Zacks Analyst Watch Inc
: http://www.zacks.com/contacts
: www.zacks.com
Chat with our AI-based Zacks Support
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Slow issue

Slow loading times

Fix: Check your internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the loading times improve. You c... ⇲
 
Features issue

Limited functionality

Fix: Explore the app settings to see if there are any features that can be enabled or adjusted to enhance functionality. Look for options related... ⇲

Inability to view historical price charts

Fix: Check if there is an option within the app settings to enable historical data or charts. Sometimes, these features are hidden in the setting... ⇲

Cannot read analyst research reports

Fix: Ensure you are logged into your account, as some reports may require a subscription or account access. Check your subscription status to con... ⇲

Cannot pull up basic company information

Fix: Try searching for the company using the search function in the app. If the search does not yield results, ensure you are connected to the in... ⇲

No auto-populate for stock ticker symbols

Fix: When entering stock ticker symbols, ensure you are typing them correctly. If the app does not auto-populate, try typing the full name of the... ⇲

Cannot move multiple stocks in portfolio at once

Fix: Check if the app allows for batch actions in the portfolio section. If not, you may need to move stocks one at a time until a feature update... ⇲

Limited information on portfolio tab

Fix: Explore the settings within the portfolio tab to see if there are options to display more information or customize the view to include addit... ⇲
 
UI issue

Difficult to navigate between articles and stock pages

Fix: Familiarize yourself with the app's layout. Use the main menu or tabs to switch between articles and stock pages more efficiently. Take note... ⇲
 
Messages issue

Messages section shows blank screen

Fix: Try refreshing the messages section by pulling down on the screen to reload the content. This can sometimes resolve display issues. OR If... ⇲
 
Crashes issue

Zacks crashes frequently

Fix: Ensure your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. An outdated OS can cau... ⇲
 
Notifications issue

Inconsistent notifications

Fix: Check your notification settings for the Zacks app. Go to Settings > Notifications > Zacks and ensure that notifications are enabled and set... ⇲
 
Login issue

Requires login frequently

Fix: Ensure that the 'Remember Me' or 'Stay Logged In' option is selected when logging in. This can help reduce the frequency of login prompts.... ⇲
 
Ads issue

Baiting for subscription services

Fix: If you find the app is frequently prompting for subscription services, check the settings to see if there is an option to limit promotional... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.9%

Bad experience
13.7%

Neutral
6.4%

~ from our NLP analysis of 3,990 combined software ratings.

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 Private Data Zacks collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Zacks Premium Annual Sub: $249.99 Get Access to Zacks Premium 60-Day Refund
  2. Zacks Ultimate Monthly Sub: $299.99 Get Access to Zacks Ultimate 60-Day Refund