fix problems on Teaspoon Rewards [iphone]

​

—— Run into issues on Teaspoon Rewards? Get help pending when official support gets back to you!

Teaspoon Rewards
Info:
company: Teaspoon Franchising Inc
: http://www.lunchbox.io/contact
Chat with our AI-based Teaspoon Rewards Support
   Hello! How can I assist you?  

characters left:
 
Updates issue

Lost rewards points after update

Fix: 1. Check if your account is logged in correctly. Sometimes, logging out and back in can refresh your points. 2. Look for any notifications o... ⇲

No significant improvement from old app

Fix: 1. Familiarize yourself with the new features and layout, as they may be subtle. 2. Provide feedback through the app to highlight areas for... ⇲
 
Payments issue

No option to pay with gift cards

Fix: 1. Check the app settings or payment options to see if there is a section for gift cards. 2. If not available, consider using a different pa... ⇲

CVC required every time for saved payment

Fix: 1. Check if there is an option in the app settings to remember your CVC for future transactions. 2. If not, consider using a different payme... ⇲

Tip processing requires second transaction

Fix: 1. Check if there is an option to include the tip in the original transaction. 2. If not, consider tipping in cash if you are picking up you... ⇲
 
UI issue

No drink descriptions in menu

Fix: 1. Check if there is an option in the app settings to enable detailed descriptions. 2. If not, try refreshing the menu by logging out and ba... ⇲

No allergens listed in menu items

Fix: 1. Check the app settings for any options to display allergen information. 2. If not available, consider checking the official website for a... ⇲

Re-entering information is frustrating

Fix: 1. Use the 'Save Information' option if available to reduce the need to re-enter data. 2. Consider using a password manager for easier acces... ⇲

Clunky user interface

Fix: 1. Familiarize yourself with the layout and features to improve navigation. 2. Use the search function to quickly find items. OR 1. Provi... ⇲

Wallet feature not visible

Fix: 1. Check the app settings to see if the wallet feature can be enabled. 2. Ensure that you have the latest version of the app installed. OR... ⇲
 
Account issue

Points not registered for purchases

Fix: 1. Ensure that you are logged into your account before making a purchase. 2. Check if there are any specific conditions for earning points o... ⇲

Multiple accounts with same info

Fix: 1. Log into the account you wish to keep and delete the others if possible through the app settings. 2. If you cannot delete accounts, consi... ⇲

Points not accumulating correctly

Fix: 1. Ensure you are logged into your account before making purchases. 2. Check if there are specific conditions for earning points on certain... ⇲
 
Customization issue

Extra scrolling required for customizations

Fix: 1. Check if there is a 'Favorites' or 'Recent Orders' section that allows quicker access to your customizations. 2. Familiarize yourself wit... ⇲
 
Messages issue

No confirmation email for orders

Fix: 1. Check your spam or junk folder for the confirmation email. 2. Ensure that your email address is correctly entered in your account setting... ⇲
 
Registration issue

Invalid phone number for verification

Fix: 1. Double-check the phone number you entered for any typos. 2. Ensure that you are using the correct country code. OR 1. Try using a diff... ⇲
 
Settings issue

Limited ordering time for pickup

Fix: 1. Check the app for any specific hours of operation and plan your orders accordingly. 2. Try placing your order earlier to ensure you can p... ⇲
 
Location issue

Location recognition issues

Fix: 1. Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and check if Teaspoon Rewards is set... ⇲
 
Slow issue

Long order completion time

Fix: 1. Try placing your order during off-peak hours to reduce wait times. 2. Check if there are any updates or notifications regarding order del... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.0%

Bad experience
5.7%

Neutral
2.3%

~ from our NLP analysis of 3,136 combined software ratings.

 Switch to these Alternatives:
Olyns
Sonny Angel USA
Crossroads Trading
TourGuide by Irvine Company
Elephant Foot Stamp
Lugg - Moving & Delivery
Passport Mobile
myQQ – Quick Quack
Discotech Nightlife
OhmPlug

 Private Data Teaspoon Rewards collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics