fix problems on Otocast [iphone]

—— Run into issues on Otocast? Get help pending when official support gets back to you!

Otocast

Info:

company: Otocast, LLC

: http://www.otocast.com

: www.otocast.com

Chat with our AI-based Otocast Support

🛠️ Common Otocast Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No subtitles for Deaf or Hard of Hearing

Fix: Check if there are any settings within the app that allow you to enable subtitles or closed captions. Sometimes, these options are hidden in... ⇲

Audio descriptions available but lack subtitles

Fix: Similar to the first issue, check the app settings for any subtitle options that may be available for audio descriptions. If there are none,... ⇲

Audio issue

Buttons fail to transition into audio files

Fix: Try restarting the app to see if it resolves the button functionality. If the issue persists, check for any available updates for the app in... ⇲

Artist statements fail to play

Fix: Ensure that your device's volume is turned up and not muted. Sometimes, the audio may be playing but is not audible due to device settings.... ⇲

No audio for some content

Fix: Ensure that your device is not in silent mode and that the volume is turned up. Sometimes, audio may not play if the device is muted. OR... ⇲

Loading issue

Loaded files are inconsistent

Fix: Verify that the files you are trying to load are in the correct format supported by the app. Refer to the app's documentation for supported... ⇲

Bugs issue

Many items on the app fail to work

Fix: Perform a full app restart by closing the app completely and reopening it. This can often resolve temporary glitches. OR Check for any ap... ⇲

GPS function adds frustration

Fix: Check your device's location settings to ensure that Otocast has permission to access your location. Go to Settings > Privacy > Location Ser... ⇲