fix problems on Red Robin Ordering [iphone]

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—— Run into issues on Red Robin Ordering? Get help pending when official support gets back to you!

Red Robin Ordering
Info:
company: Red Robin International Inc.
: https://www.redrobin.com
: www.redrobin.com
Chat with our AI-based Red Robin Ordering Support
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Payments issue

Cannot save credit card information

Fix: Check if the app has a 'Payment Methods' section in the settings. If it does, try adding your credit card information there. If not, conside... ⇲

No Apple Pay option

Fix: If Apple Pay is not available, consider using a third-party payment app that can link to your credit card and provide a similar experience.... ⇲
 
Bugs issue

Rewards not applied at checkout

Fix: Before checking out, ensure that you have selected the option to apply rewards. Look for a checkbox or toggle that allows you to use your re... ⇲

Rewards points not accumulated through app

Fix: Check if you are logged into the correct account that has the rewards program linked. If not, log into the correct account to ensure points... ⇲
 
Customization issue

Customization options missing

Fix: Look for a 'Special Instructions' or 'Notes' section during the ordering process where you can specify your customization requests. OR If... ⇲

Cannot mix gluten-free and non-gluten-free options

Fix: When placing your order, check if there is a 'Special Instructions' section where you can specify your dietary preferences and request a mix... ⇲

Default cooking preferences not adjustable

Fix: Look for a 'Preferences' or 'Settings' section in the app where you can set your default cooking preferences for future orders. OR If thi... ⇲

Built-in tips cannot be overridden

Fix: If the app does not allow you to override built-in tips, consider manually adjusting the tip amount after the order is placed, if the paymen... ⇲
 
Account issue

Order history not accessible

Fix: Check the app's settings or profile section for an 'Order History' or 'Past Orders' feature. If it exists, ensure you are logged into the co... ⇲

Inability to delete account

Fix: Check the app's settings or help section for an option to delete your account. If available, follow the prompts to complete the process. O... ⇲
 
Crashes issue

Red Robin Ordering crashes or freezes during checkout

Fix: Try closing the app completely and restarting it. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe the ap... ⇲
 
UI issue

Inconsistent menu across locations

Fix: When ordering, select the specific location you plan to visit or order from. This may help in displaying the correct menu for that location.... ⇲

Hidden buttons making navigation difficult

Fix: Try adjusting your screen brightness or zoom settings to see if that helps make the buttons more visible. Go to Settings > Display & Brightn... ⇲
 
Features issue

No delivery tracking feature

Fix: If delivery tracking is not available, consider using a third-party delivery tracking app that can help you monitor your order status if the... ⇲
 
Feedback issue

No feedback submission option

Fix: If there is no feedback option in the app, consider using social media platforms to share your feedback or suggestions about the app. OR... ⇲
 
Registration issue

Account creation issues

Fix: Ensure you are entering all required fields correctly, including email format and password requirements. Double-check for typos. OR If yo... ⇲
 
Support issue

No customer service contact available

Fix: Check the app's FAQ or Help section for common issues and solutions that may address your concerns without needing direct contact. OR Con... ⇲
 
Security issue

Forced to use outdated web password

Fix: Try updating your password through the app's settings if possible. Look for an option to change your password in your account settings. OR... ⇲
 
Login issue

Error messages during login

Fix: Double-check your login credentials for typos. Ensure that Caps Lock is off and that you are using the correct email and password combinatio... ⇲
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 what users are saying
Good experience
98.5%

Neutral
0.8%

Bad experience
0.7%

~ from our NLP analysis of 50,064 combined software ratings.

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 Private Data Red Robin Ordering collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data
    • Diagnostics