fix problems on Crystalyze [iphone]

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—— Run into issues on Crystalyze? Get help pending when official support gets back to you!

Crystalyze: Crystal Guide
Info:
company: Crystalyze Media Inc.
: https://www.crystalyzeguide.com/contact
: www.crystalyzeguide.com
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Updates issue

Photos do not display after updates

Fix: Try restarting the app. Close it completely by swiping up from the bottom of the screen and then reopening it. OR If the issue persists,... ⇲

Crystalyze lacks updates for new crystals

Fix: Regularly check the app for updates and follow any social media channels or forums related to the app for announcements about new features o... ⇲
 
Customization issue

Cannot add crystals manually if not in the list

Fix: Create a note or a separate document on your device to keep track of crystals not listed in the app. You can categorize them by type, proper... ⇲
 
Network issue

Crystalyze requires Wi-Fi to use

Fix: Check if the app has an offline mode. If it does, enable it in the settings to allow usage without Wi-Fi. OR Download the necessary data... ⇲
 
Features issue

No option to scan or identify crystals

Fix: Use a separate crystal identification app that offers scanning features. You can then cross-reference the information with Crystalyze. OR... ⇲

No multiple pictures for raw and polished stones

Fix: Take your own photos of raw and polished versions of the stones and store them in a separate album on your device for easy reference. OR... ⇲

No option to mark crystals as owned

Fix: Maintain a separate list or spreadsheet where you can track which crystals you own, including details like purchase date and source. OR U... ⇲
 
Content issue

Lack of detailed information on certain crystals

Fix: Supplement the app with books or reputable websites that provide in-depth information about crystals. Consider creating a personal reference... ⇲

Missing cleansing and charging instructions

Fix: Research cleansing and charging methods for crystals online. Many resources provide comprehensive guides on how to cleanse and charge differ... ⇲

Not enough information on crystal composition

Fix: Research crystal compositions using geology or mineralogy websites that provide detailed information about various crystals. OR Join onli... ⇲
 
Freezing issue

Crystalyze freezes or becomes unresponsive

Fix: Force close the app by swiping up from the bottom of the screen and then reopening it. This can help reset any temporary glitches. OR If... ⇲
 
Search issue

Limited search options

Fix: Use the app's existing search features to filter crystals by type or properties. Familiarize yourself with the search functionality to maxim... ⇲
 
Payments issue

Paywall for additional information

Fix: Utilize free resources available online, such as websites, forums, or YouTube channels that provide information about crystals without a pay... ⇲
 
Syncing issue

Inability to track crystals across multiple devices

Fix: Use a cloud-based note-taking app to manually track your crystals and sync that across devices. This way, you can access your collection fro... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.3%

Bad experience
3.1%

Neutral
2.5%

~ from our NLP analysis of 2,810 combined software ratings.

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 Private Data Crystalyze collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Search History
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Premium Monthly: $2.99 Full access
  2. Premium Annual: $19.99 Full access
  3. Crystalyze Pro: $2.99 Unlock Full Crystal List & Additional Content
  4. Premium Annual: $19.99 Full access
  5. Premium Monthly: $2.99 Full access