fix problems on TTMate [iphone]

—— Run into issues on TTMate? Get help pending when official support gets back to you!

TTMate - Video Saver Manager

Info:

company: Hangzhou Tianxianzi Technology Co., LTD

: https://docs.google.com/document/d/15jksShG1U5TcIcWiJApl0BR3t0voBg4H6WECOHqo7AU

Chat with our AI-based TTMate Support

🛠️ Common TTMate Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

servers have been down for two months

Fix: Check your internet connection to ensure that it is stable and working properly. Sometimes, connectivity issues can be mistaken for server p... ⇲

cannot find original video creators or audio

Fix: Use alternative platforms to search for the original creators. If you know the name of the video or audio, try searching for it on social me... ⇲

Bugs issue

saves videos with the same filename

Fix: Manually rename the files after saving them. Once you save a video, go to your device's file manager, locate the saved video, and rename it... ⇲

performance similar to free apps

Fix: Clear the app's cache. Go to your device settings, find TTMate, and clear the cache. This can help improve performance by removing temporary... ⇲

Audio issue

audio doesn't match

Fix: Try re-downloading the video or audio. Sometimes, files can become corrupted during the download process. Deleting the current file and down... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

77.8%

Bad experience

22.2%

Neutral

0.0%

~ from our NLP analysis of 18 combined software ratings.

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Private Data TTMate collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Diagnostics

Cost of Subscriptions

Weekly Plan: $1.99 A Plan for Weekly
Monthly Plan: $3.99 A Plan for Monthly
Yearly Plan: $16.99 A Plan for Yearly