fix problems on HelloMind [iphone]

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—— Run into issues on HelloMind? Get help pending when official support gets back to you!

HelloMind - Hypnosis & Therapy
Info:
company: HelloMind APS
: http://hellomind.com/support/
: www.hellomind.com
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Payments issue

Subscription model instead of one-time purchase

Fix: 1. Evaluate your usage: If you find the subscription model inconvenient, consider how often you use the app. If you use it regularly, the su... ⇲

Limited options for individual track purchases

Fix: 1. Check for updates: Regularly check the app for new content releases. Developers may add more individual tracks over time. 2. Use the sub... ⇲
 
Customization issue

Repetitive language in sessions

Fix: 1. Explore different sessions: Try different sessions within the app. Some may have varied language and approaches that could be more engagi... ⇲

Lack of variety in sessions

Fix: 1. Explore different categories: Check if the app has different categories or themes for sessions. Sometimes, variety can be found in less o... ⇲
 
Audio issue

Voice of narrator not relaxing

Fix: 1. Adjust volume settings: Sometimes, lowering the volume can make the voice sound more soothing. Try adjusting the volume while listening t... ⇲

Inconsistent audio quality

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can affect audio streaming quality. Sw... ⇲

Inductions too fast

Fix: 1. Adjust playback speed: If the app allows, try adjusting the playback speed to a slower setting. This can help make the inductions feel mo... ⇲

Not enough pauses during sessions

Fix: 1. Use the pause feature: If the app allows, you can manually pause the session to take breaks as needed. 2. Provide feedback: Use the feed... ⇲
 
Support issue

Slow response from customer support

Fix: 1. Use in-app support: If available, use the in-app support feature to submit your queries. This may be faster than email. 2. Check FAQs: L... ⇲
 
Account issue

Difficulty in accessing purchased content

Fix: 1. Ensure you are logged in: Make sure you are logged into the correct account that made the purchases. 2. Restore purchases: Use the 'Rest... ⇲
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 what users are saying
Good experience
77.6%

Bad experience
19.1%

Neutral
3.3%

~ from our NLP analysis of 152 combined software ratings.

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 Private Data HelloMind collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Purchases
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Acces to all content: $12.99 Monthly subscription to everything
  2. All treatments and Boosters: $44.99 Yearly subscription to all content
  3. all the HelloMind treatments and Boosters: $119.99 Purchase of a subscription to all the HelloMind treatments and Boosters