fix problems on Adobe Learning Manager [iphone]

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—— Run into issues on Adobe Learning Manager? Get help pending when official support gets back to you!

Adobe Learning Manager
Info:
company: Adobe Inc.
: https://helpx.adobe.com/contact.html
: learningmanager.adobe.com
Chat with our AI-based Adobe Learning Manager Support
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Crashes issue

Adobe Learning Manager crashes frequently

Fix: 1. Update the app: Ensure you have the latest version of Adobe Learning Manager by checking the App Store for updates. Developers often rele... ⇲

external links cause app to restart

Fix: 1. Open links in a browser: Instead of clicking on external links within the app, copy the link and paste it into a web browser like Safari... ⇲
 
UI issue

navigation is difficult

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation structure. Look for tutorials or gui... ⇲

poor user interface design

Fix: 1. Explore settings: Check if there are any customization options in the app settings that can improve your experience, such as changing the... ⇲
 
Screen issue

inability to rotate screen

Fix: 1. Check screen rotation lock: Swipe down from the top-right corner of your iPhone to access the Control Center. Ensure that the rotation lo... ⇲

large eLearning modules for phone screen

Fix: 1. Use landscape mode: If the app allows, switch to landscape mode to get a larger view of the content. This can make it easier to navigate... ⇲
 
Compatibility issue

content not compatible with mobile devices

Fix: 1. Check for mobile-friendly content: Ensure that the content you are trying to access is designed for mobile devices. If not, try accessing... ⇲

requires Flash Player

Fix: 1. Use a different device: Since Flash Player is not supported on iOS devices, try accessing the content on a desktop or laptop that has Fla... ⇲

inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Make sure that the Adobe Learning Manager app is updated to the same version across all devices to ensure... ⇲
 
Network issue

unable to connect to server

Fix: 1. Check your internet connection: Ensure that your device is connected to the internet. Try switching between Wi-Fi and cellular data to se... ⇲
 
Syncing issue

progress gets wiped

Fix: 1. Ensure you are logged in: Make sure you are logged into the app with the correct account. Sometimes progress is tied to specific accounts... ⇲
 
Video issue

video playback issues

Fix: 1. Check your internet speed: Ensure you have a stable and fast internet connection. You can test your speed using a speed test app or websi... ⇲
 
Freezing issue

Adobe Learning Manager freezes during streaming

Fix: 1. Close other apps: Close any other apps running in the background to free up memory and processing power for the Adobe Learning Manager ap... ⇲
 
Memory issue

memory errors when playing videos

Fix: 1. Free up storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to free up memory. This can help with vid... ⇲
 
Account issue

no option to add Google account

Fix: 1. Check app settings: Look through the app settings to see if there is an option to link or add accounts. Sometimes this feature may be hid... ⇲
 
Bugs issue

bugs and glitches present

Fix: 1. Update the app: Ensure you have the latest version of Adobe Learning Manager, as updates often fix known bugs and glitches. 2. Clear app... ⇲
 
Offline issue

limited offline functionality

Fix: 1. Download content for offline use: If the app allows, look for options to download specific courses or modules for offline access. This is... ⇲
 
Support issue

lack of customer support response

Fix: 1. Check online resources: Look for FAQs, user forums, or community discussions online that may address your issues without needing direct s... ⇲
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 what users are saying
Bad experience
49.4%

Good experience
46.8%

Neutral
3.8%

~ from our NLP analysis of 158 combined software ratings.

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 Private Data Adobe Learning Manager collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics