fix problems on IPSY [iphone]

—— Run into issues on IPSY? Get help pending when official support gets back to you!

IPSY: Personalized Beauty

Info:

company: Ipsy

: https://help.ipsy.com/

Chat with our AI-based IPSY Support

🛠️ Common IPSY Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

IPSY freezes during use

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

No back arrow for navigation

Fix: 1. Use the swipe gesture: On iPhones, you can often swipe from the left edge of the screen to go back to the previous page. Try this gesture... ⇲

Account issue

Difficult to track subscription status

Fix: 1. Access your account settings: Open the IPSY app and log in. Navigate to your account settings, usually found in the profile section. Look... ⇲

Inability to easily cancel subscriptions

Fix: 1. Access account settings: Log into the app and navigate to your account settings. Look for 'Manage Subscription' or 'Cancel Subscription'... ⇲

Bugs issue

Inconsistent product quality

Fix: 1. Provide feedback through the app: Use the feedback option in the app to report specific issues with product quality. This can help the co... ⇲

Missing product descriptions

Fix: 1. Refresh the app: Sometimes, a simple refresh can resolve display issues. Close the app and reopen it to see if the product descriptions a... ⇲

Slow shipping times

Fix: 1. Check shipping options: When placing an order, review the available shipping methods. Some may offer faster delivery than others. Choose... ⇲

Frequent duplicate products

Fix: 1. Update your preferences: Go to your profile settings and update your beauty preferences. This may help the app better tailor product sele... ⇲

Audio issue

IPSY kicks users out of music or podcasts

Fix: 1. Check app permissions: Go to Settings > IPSY and ensure that the app has the necessary permissions to run in the background. This may hel... ⇲

Updates issue

Confusing upgrade process

Fix: 1. Review upgrade options: Go to your account settings in the app and look for 'Upgrade' or 'Membership Options'. Read through the descripti... ⇲

IPSY maintenance during late hours

Fix: 1. Check for scheduled maintenance: Look for any announcements in the app or on the IPSY website regarding scheduled maintenance times. This... ⇲

Support issue

Limited customer service options

Fix: 1. Use in-app support: Check if there’s a support or help section within the app that provides FAQs or troubleshooting tips. This can often... ⇲

Registration issue

Waitlist issues for new subscribers

Fix: 1. Monitor your email: Keep an eye on your email for notifications regarding your waitlist status. IPSY may send updates when spots become a... ⇲

UI issue

Navigation issues with product pages

Fix: 1. Restart the app: Close the app completely and reopen it to see if navigation improves. This can help refresh the interface. 2. Update the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.2%

Bad experience

2.4%

Neutral

1.4%

~ from our NLP analysis of 224,738 combined software ratings.

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Private Data IPSY collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
- Other Data