fix problems on Kooup [iphone]

—— Run into issues on Kooup? Get help pending when official support gets back to you!

Kooup - Date Your Soulmate

Info:

company: Fugang Co.,Ltd

: https://www.koo-up.com

: www.koo-up.com

Chat with our AI-based Kooup Support

🛠️ Common Kooup Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Kooup freezes during picture upload

Fix: 1. Check your internet connection: Ensure you have a stable and strong internet connection. If you're on Wi-Fi, try switching to mobile data... ⇲

Slow performance

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on apps y... ⇲

Search issue

Inadequate search system

Fix: 1. Use filters effectively: When searching for users, make sure to utilize all available filters (age, location, interests) to narrow down y... ⇲

Difficulty in finding users outside specific regions

Fix: 1. Adjust location settings: Go to the app settings and ensure that your location settings are set to allow the app to access your current l... ⇲

Limited user base in certain areas

Fix: 1. Engage with local communities: Participate in local events or groups related to the app to attract more users in your area. 2. Promote t... ⇲

Security issue

Presence of fake profiles

Fix: 1. Report suspicious profiles: Use the app's reporting feature to flag any profiles that seem fake or suspicious. This helps improve the com... ⇲

Bots or automated replies

Fix: 1. Identify patterns: Pay attention to responses that seem generic or overly scripted. If you notice a pattern, report the profile. 2. Ask... ⇲

Lack of verification for user identities

Fix: 1. Verify your own profile: If the app offers a verification process, complete it to enhance your credibility. 2. Look for verified profile... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.4%

Bad experience

8.7%

Neutral

4.0%

~ from our NLP analysis of 427 combined software ratings.

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Private Data Kooup collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics

Cost of Subscriptions

7 Coins: $0.99 purchase 7 Coins
VIP 1 month: $9.99 Enable premiums functions for 1 month
VIP 1 week: $4.99 Enable premium functions for 1 week
25 Coins: $2.99 purchase 25 Coins
VIP 3 months: $17.99 Enable premiums functions for 3 months
40 Coins: $3.99 purchase 40 Coins
VIP 2 weeks: $6.99 Enable premium functions for 2 weeks
70 Coins: $6.99 purchase 70 Coins
200 Coins: $12.99 purchase 200 Coins
500 Coins: $29.99 purchase 500 Coins