fix problems on PETLIBRO LITE [iphone]

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—— Run into issues on PETLIBRO LITE? Get help pending when official support gets back to you!

PETLIBRO LITE
Info:
company: Designlibro Inc
: https://petlibro.com/
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Notifications issue

Manual notifications required for feeding confirmation

Fix: Set a recurring reminder on your phone to confirm feeding times, which can help you remember to check the app for notifications. OR Creat... ⇲

Notifications only available in app

Fix: Regularly check the app for notifications, and set a daily reminder to do so to ensure you don’t miss any important updates. OR Consider... ⇲

No push notifications for important alerts

Fix: Check the app settings to ensure that notifications are enabled. If they are, try toggling them off and back on to reset the notifications.... ⇲

PETLIBRO LITE does not indicate low food status

Fix: Regularly check the food level manually and set a reminder to do so to avoid running low on food. OR Consider using a separate app or too... ⇲
 
Updates issue

Update issues causing feeder to malfunction

Fix: Ensure that your app and feeder firmware are updated to the latest version. Check the app store for updates and follow the instructions to u... ⇲

Firmware update failures

Fix: Ensure that your feeder is connected to a stable WiFi network before attempting to update the firmware. Restart the feeder and try again.... ⇲
 
UI issue

Event monitoring tool is hard to use

Fix: Take some time to familiarize yourself with the event monitoring tool by exploring its features and settings. Look for a user manual or onli... ⇲

PETLIBRO LITE navigation is complicated

Fix: Spend some time exploring the app to familiarize yourself with its layout. Look for tutorials or guides that explain how to navigate effecti... ⇲
 
Privacy issue

No auto delete for recordings

Fix: Manually delete old recordings regularly to free up space. Set a reminder on your phone to do this weekly or monthly. OR If the app allow... ⇲

Privacy issues with camera notifications

Fix: Review the app's privacy settings to see if you can limit camera access or notifications. Adjust these settings according to your comfort le... ⇲
 
Customization issue

No option to skip a meal

Fix: If you need to skip a meal, manually feed your pet and adjust the feeding schedule in the app for the next meal accordingly. OR Consider... ⇲
 
Support issue

Limited customer service options

Fix: Check the app for any FAQs or help sections that may provide answers to common issues without needing to contact customer service. OR Joi... ⇲

Troubleshooting is nearly impossible

Fix: Create a list of common issues and their solutions based on your experience and any available resources to help with future troubleshooting.... ⇲
 
Network issue

Feeder disconnects frequently

Fix: Ensure that your WiFi signal is strong in the area where the feeder is located. If necessary, move the router closer or use a WiFi extender.... ⇲

Difficulties in connecting Bluetooth

Fix: Make sure Bluetooth is enabled on your iPhone and that the feeder is in pairing mode. Restart both devices if necessary to refresh the conne... ⇲

Constant reconnection needed to WiFi

Fix: Check your WiFi settings and ensure that the feeder is within range of the router. Consider using a WiFi extender if necessary. OR Restar... ⇲
 
Bugs issue

Inconsistent feeding schedules

Fix: Double-check the feeding schedule settings in the app to ensure they are set correctly. Make adjustments as needed to maintain consistency.... ⇲
 
Account issue

Subscription cancellation issues

Fix: Log into your account through the app or website and navigate to the subscription settings to cancel it directly. OR If you encounter iss... ⇲
 
Ads issue

Ads interrupt feeding commands

Fix: Check if there is an option to purchase an ad-free version of the app or a subscription that removes ads. OR Try to use the app during ti... ⇲
 
Compatibility issue

Time zone issues when traveling

Fix: Manually adjust the time zone settings in the app when you travel to ensure feeding schedules align with your current location. OR Set re... ⇲

Multiple apps required for different feeders

Fix: Organize your apps into folders on your phone for easier access, grouping all feeder-related apps together. OR Consider using a single ap... ⇲
 
Syncing issue

Feeding schedule changes not saving

Fix: Ensure that you are following the correct steps to save changes in the app. Look for a 'Save' button after making adjustments. OR Try log... ⇲
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 what users are saying
Good experience
50.7%

Bad experience
43.5%

Neutral
5.8%

~ from our NLP analysis of 276 combined software ratings.

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 Private Data PETLIBRO LITE collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics